Customer Service Representative
Covenant Logistics, Lithia Springs, Georgia, United States, 30057
The purpose of the Customer Service Representative role is to ensure all the data entry, scheduling updates, and shipping documents are processed accurately to support daily warehouse operations and facilitate excellent communication between the customer and Covenant.
Responsibilities
Ensure all date entry, scheduling updates and shipping documents are processed accurately to support daily warehouse operations.
First line of communication between customer and Covenant
Prioritize and process both Inbound and Outbound paperwork and BOLs (Bill of Lading).
Aid Inventory Control to complete monthly cycle counts and update system accordingly
Complete data entry and reporting, as necessary.
Work and perform tasks in loud environments with color coded items.
Knowledge, Skills, and Abilities
Ability to learn HighJump Warehouse Advantage system and customer operating systems.
General safety knowledge
Ability to communicate; in person, or by computer, telephone, 2-way radio or other device.
Knowledge of basic computer skills and Micro Soft Office required.
Education/Experience
High School Diploma or Equivalent
One year of previous administrative/warehouse experience is required.
Competitive Compensation We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure—ensuring your compensation is fair, motivating, and aligned with your growth.
Robust Health & Wellness Benefits Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:
Medical, Dental & Vision Insurance
Telemedicine Access
Company-Paid Short & Long-Term Disability Coverage
Health Savings Account (HSA)
Company-Paid Life Insurance
Time to Recharge We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:
Generous Paid Time Off (PTO)
Paid Company Holidays
Time off to Volunteer
Culture-Driven Perks We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:
Casual Dress Code:
Dress for your day.
Tuition Reimbursement:
Advance your education with financial support.
Employee Discount Program:
Exclusive savings on everyday essentials and more.
Dependent Care Flexible Spending Account (DFSA)
Adoption Assistance:
Meaningful support for growing families.
Employee Assistance Program (EAP):
Confidential, 24/7 support for life’s challenges.
Pet Insurance:
To protect your furry family members
Covenant Logistics is an Equal Opportunity Employer
Disability/Veteran
VEVRAA Federal Contractor
#J-18808-Ljbffr
Responsibilities
Ensure all date entry, scheduling updates and shipping documents are processed accurately to support daily warehouse operations.
First line of communication between customer and Covenant
Prioritize and process both Inbound and Outbound paperwork and BOLs (Bill of Lading).
Aid Inventory Control to complete monthly cycle counts and update system accordingly
Complete data entry and reporting, as necessary.
Work and perform tasks in loud environments with color coded items.
Knowledge, Skills, and Abilities
Ability to learn HighJump Warehouse Advantage system and customer operating systems.
General safety knowledge
Ability to communicate; in person, or by computer, telephone, 2-way radio or other device.
Knowledge of basic computer skills and Micro Soft Office required.
Education/Experience
High School Diploma or Equivalent
One year of previous administrative/warehouse experience is required.
Competitive Compensation We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure—ensuring your compensation is fair, motivating, and aligned with your growth.
Robust Health & Wellness Benefits Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:
Medical, Dental & Vision Insurance
Telemedicine Access
Company-Paid Short & Long-Term Disability Coverage
Health Savings Account (HSA)
Company-Paid Life Insurance
Time to Recharge We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:
Generous Paid Time Off (PTO)
Paid Company Holidays
Time off to Volunteer
Culture-Driven Perks We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:
Casual Dress Code:
Dress for your day.
Tuition Reimbursement:
Advance your education with financial support.
Employee Discount Program:
Exclusive savings on everyday essentials and more.
Dependent Care Flexible Spending Account (DFSA)
Adoption Assistance:
Meaningful support for growing families.
Employee Assistance Program (EAP):
Confidential, 24/7 support for life’s challenges.
Pet Insurance:
To protect your furry family members
Covenant Logistics is an Equal Opportunity Employer
Disability/Veteran
VEVRAA Federal Contractor
#J-18808-Ljbffr