Five9 Cloud Developer (AI & Digital) - Chicago, IL (Hybrid)
CCS IT, New York, New York, United States
Required Qualifications
Experience:
5+ years in Contact Center as a Service (CCaaS) environments, with strong AI and automation experience. Five9 Expertise:
Deep hands-on experience with IVR scripting, dialog design, routing logic, and Five9 Studio. Technical Skills:
Strong proficiency in JavaScript and RESTful APIs. Digital Channels:
Experience working with modern messaging platforms such as WhatsApp, Web Messenger, and SMS. Education:
B.E./B.Tech/MCA or equivalent in Computer Science or a related field. Preferred Qualifications
Experience in global contact center deployments. Strong understanding of conversational AI design principles and NLP fundamentals. Prior experience in a client-facing or lead developer role.
Posted On:
Tuesday, February 24, 2026
Tagged: Five9
5+ years in Contact Center as a Service (CCaaS) environments, with strong AI and automation experience. Five9 Expertise:
Deep hands-on experience with IVR scripting, dialog design, routing logic, and Five9 Studio. Technical Skills:
Strong proficiency in JavaScript and RESTful APIs. Digital Channels:
Experience working with modern messaging platforms such as WhatsApp, Web Messenger, and SMS. Education:
B.E./B.Tech/MCA or equivalent in Computer Science or a related field. Preferred Qualifications
Experience in global contact center deployments. Strong understanding of conversational AI design principles and NLP fundamentals. Prior experience in a client-facing or lead developer role.
Posted On:
Tuesday, February 24, 2026
Tagged: Five9