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Five9 CCaaS Specialist & Dialer Optimization Lead

SMART IT People, Whitehall, New York, United States

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A technology consulting firm is seeking a Five9 Administrator to enhance contact center operations in Charlotte, NC. The successful candidate will act as the platform owner, focusing on dialer strategy, campaign management, and integration support. Responsibilities include administration, performance optimization of outbound campaigns, and issue resolution. The ideal applicant should have extensive experience with contact center technology and Five9 administration. This role offers both onsite and hybrid remote work options. #J-18808-Ljbffr