Posted 1 day ago Seattle, USA On-site Expedia Group Principal Product Manager, S
Experimentation Jobs, Seattle, Washington, us, 98127
Why Here?
Expedia Group powers global travel for everyone, everywhere. They design cutting-edge technology to make travel smoother and more memorable. This role leads end-to-end product strategy for post-booking and self-service experiences across brands. The focus remains on stress-free trip management, boosting self-service rates, and enhancing traveler loyalty through flexible solutions.
What Will You Do? As a Principal Product Manager, Self-Service at Expedia Group, you will translate company goals into an outcome-driven roadmap for experience and loyalty. You will drive improvements in self-service adoption and contact reduction via high-impact journeys like changes and refunds. Additionally, you will partner with design, AI/ML, and operations teams to deliver AI-powered, adaptive experiences across channels.
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What Will You Do? As a Principal Product Manager, Self-Service at Expedia Group, you will translate company goals into an outcome-driven roadmap for experience and loyalty. You will drive improvements in self-service adoption and contact reduction via high-impact journeys like changes and refunds. Additionally, you will partner with design, AI/ML, and operations teams to deliver AI-powered, adaptive experiences across channels.
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