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Retail Sales Associate - 2571

Cash America Pawn, Mcallen, Texas, United States, 78501

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Position

Full-Time Retail Sales Associate

to join our Team! $10.75 to $13.00 per hour We offer an easily achievable commission structure that pays you for every transaction you process! Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $2.23 per hour ON TOP OF YOUR HOURLY RATE.

Perks and Benefits

Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).

The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.

Earned Wage Access program is available to all employees on the second (2nd) day of employment. Withdraw up to 50% of wages earned up to seven times in a payroll cycle.

The ability to earn unlimited commission above your hourly base rate.

VACATION: 1 week paid after 6 months, 2 weeks after 1 year, 2 weeks on each anniversary thereafter; 40 hours after 1 year, 80 hours after five years. (PTO/Vacation grant adjusted for state/local requirements.)

SICK/PERSONAL: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years.

Employee discounts from day one of active employment.

Tuition Reimbursement with FirstCash Education (up to $2,000 per year) for full-time employees who meet minimum requirements.

Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.

Auto-enrollment in the FirstCash 401k program after six months of employment.

Access to the FirstCash Pet Insurance program.

Position Summary We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. The associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associate thrives on engaging with customers and assists with customer inquiries and problem resolution. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.

The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS commission based on productivity. The successful candidate's pay will be based on factors such as location, qualifications, and experience.

Responsibilities

Greets and interacts with all customers to develop rapport and provide appropriate financial solutions.

Performs non-management open/close procedures.

Keeps the sales floor clean, stocked, and maintains merchandise displays.

Performs sales and loan transactions in accordance with policies, procedures, practices, and regulatory requirements.

Handles all cash and negotiable items according to policies and regulatory requirements.

Answers incoming calls per company standards.

Effectively communicates legal aspects of pawn and buy transactions to customers.

Communicates effectively with coworkers and managers, showing respect and using effective communication tools.

Partners with all employees to create a positive and memorable customer experience.

Completes assigned training successfully.

Other related duties, as assigned.

Minimum Requirements & Qualifications

Must be willing and able to lift/carry up to 50 pounds.

Must be willing and able to perform duties for extended periods, standing, stooping, walking, climbing, pushing, pulling, and lifting, in accordance with laws.

Ability to work with firearms and to become firearms certified.

Employees may be asked to assist a customer on exterior areas or retrieve products stored in exterior storage.

Minimum Age: 18 years old

High School Diploma, GED, or equivalent experience

Strong desire to work, serve customers, work with people, and be team-oriented.

Ability to multi-task in a fast-paced environment

Ability to perform basic math calculations proficiently.

Cash handling experience is preferred.

Should be able to work in multiple locations as business needs dictate.

Must have the ability to work a flexible retail schedule including weekends and holidays.

Computer literate and able to operate POS systems and common office machines.

Bilingual applicants are encouraged to apply!

Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on gross profit of personal performance. Details are provided during the interview process.

Note: The information contained in this description is not an all-inclusive list of duties and responsibilities. Management can assign/reassign duties as needed. Duties may change due to reasonable accommodation or other reasons.

Should you be offered and accept a position, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.

Payrates will not be below any applicable local minimum wage requirements.

EARNED WAGE ACCESS is a service provided by NetSpend; signup is required; restrictions and fees apply.

FirstCash 401K program is available to all employees 21 years of age (or older).

Maximum base pay rate is derived from the applicant’s previous experience and skill sets.

Equal Employment Opportunity FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.

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