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Automotive Used Vehicle Sales Associate

Serra Automotive, Inc., Farmington Hills, Michigan, United States

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What We Offer

Medical and Dental

401K Plan

Personal Time Off

Growth opportunities

Employee vehicle purchase plans

Member of Large Dealer Group

Advancement opportunities

Discounts on products and services

Competitive compensation plan

Responsibilities

Greet and guide customer as they appear on the lot to proceed into the sales process

Assist the customers to find a vehicle that meets their needs by using the current inventory sheets

Enhance the sales process by demonstrating the vehicles features on the lot

Assist customers in the completion of their sales applications

Assist management to increase sales by inspecting the lot’s vehicles daily reporting any problems to the Used Vehicle Manager

Assist management in ensuring the lot is merchandised correctly to maximize sales

Build relationships & create customers for life. Assist them in selecting a vehicle by asking questions and listening carefully to their responses

Be the vehicle expert. Know the in’s & the out’s of product offerings, optional packages & latest technology

Perform high-quality and professional demonstrations of used vehicles.

Follow-up with buyers to ensure referral business.

Overcome objections and thrive in sales situations

Bring your ‘A game’ & positive attitude with you every day

Qualifications

Enthusiastic with high energy throughout the sales workday

Outgoing and friendly personality, especially while handling objections

Quality customer service skills and sales track record

Strong interpersonal and communications skills one‑on‑one and over the phone

Persuasive and able to overcome customer objections during the sales process

Proficient in basic business math including percentages

Capable of learning and using basic Microsoft Office, accounting software, and proprietary sales programs

Persistent, competitive and good work ethic

Focuses on the customer’s needs to enhance dealership and personal sales

Assist in cleaning and washing vehicles

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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