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HVAC Counter Sales Representative - Lake City

Fox Appliance Parts, Lake City, Georgia, United States

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Counter Sales Representative - HVAC Equipment and Parts Fox Appliance Parts

is seeking a qualified Counter Sales Representative to offer excellent customer service, gain and share product knowledge, and provide an efficient and positive customer experience. This candidate must be a team player with a positive attitude, sense of urgency and high energy level, along with dependability, honesty, and integrity.

Location:

Lake City, GA

Who We Are Established in 1948,

Fox Appliance Parts

operates locations throughout Georgia, Florida, and Alabama. Specializing in OEM Appliance Parts and HVAC Equipment, Parts, and Supplies, FOX has built a reputation of integrity and professionalism throughout the industry. We proudly support professional contractors, service technicians, and retail customers with expert product knowledge and dependable service.

What We Offer

Competitive Pay

Health/Dental Insurance

Life Insurance

401(k)

Paid Holidays

Paid Vacation

Responsibilities

Service in-store and telephone customers in a courteous and professional manner

Provide counter sales support for appliance parts and HVAC equipment, parts, and supplies

Determine correct replacement parts and HVAC components using model numbers, schematics, and technical documentation

Generate quotes and process sales for HVAC equipment, and related accessories

Use computer systems and catalog lookups to determine stock numbers, availability, and pricing

Advise customers of substitutions, updated parts, or changes in equipment specifications

Examine the condition of returned parts and determine eligibility for exchange or refund

Maintain, monitor, clean, and stock inventory, merchandise displays, and workspace

Accurately and efficiently enter sales orders into the computer system

Process end-of-day cash reporting and reconciliation

Manage shipments and coordinate delivery of goods and services

Requirements

Previous experience in HVAC equipment and parts sales strongly preferred

Working knowledge of HVAC systems, components, and accessories

Ability to read and interpret model numbers, parts diagrams, and technical documentation

Must be able to lift 50 lbs., bend, stretch, stand for extended periods of time, reach, sit, and walk

Excellent written and verbal communication skills

Excellent interpersonal skills with strong customer-service focus

Above-average organizational skills

Ability to satisfy customer demand quickly and accurately

Ability to follow directions of immediate supervisor and management

We are an equal opportunity employer.

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