Office Administrator/Customer Service Representative
FASTSIGNS, Boca Raton, Florida, United States, 33431
Office Administrator Job Responsibilities
Supports company operations:
Maintains office systems and supports management staff. Maintains office services:
Organizes office operations and procedures, controls correspondence, organizes filing systems, reviews and approves supply requisitions, and monitors clerical functions. Implements office policies:
Upholds standards and procedures, measures results against standards, and makes necessary adjustments. Completes operational requirements:
Schedules employee appointments and follows up on work results. Keeps management informed:
Reviews and analyzes reports, summarizes information, and identifies trends. Manages company accounts:
Controls the flow of incoming and outgoing merchandise. Assists office management:
With required permitting paperwork, organizing permitting files, and collecting required documents for Production team. Responds to customer inquiries:
Via telephone, email, and chat in a timely fashion. Documents all inquiries:
Requests, resolutions, and follow-up tasks. Escalates inquiries:
As necessary to the appropriate department or person following outlined guidelines. Displays a courteous and empathetic attitude:
To all customers. Performs research:
To answer customer inquiries and requests. Grows existing customer accounts:
Through exceptional customer service and effective sales techniques. Meets quantitative performance metrics:
As outlined. Keeps customer accounts current:
By updating databases during calls. At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers.
Supports company operations:
Maintains office systems and supports management staff. Maintains office services:
Organizes office operations and procedures, controls correspondence, organizes filing systems, reviews and approves supply requisitions, and monitors clerical functions. Implements office policies:
Upholds standards and procedures, measures results against standards, and makes necessary adjustments. Completes operational requirements:
Schedules employee appointments and follows up on work results. Keeps management informed:
Reviews and analyzes reports, summarizes information, and identifies trends. Manages company accounts:
Controls the flow of incoming and outgoing merchandise. Assists office management:
With required permitting paperwork, organizing permitting files, and collecting required documents for Production team. Responds to customer inquiries:
Via telephone, email, and chat in a timely fashion. Documents all inquiries:
Requests, resolutions, and follow-up tasks. Escalates inquiries:
As necessary to the appropriate department or person following outlined guidelines. Displays a courteous and empathetic attitude:
To all customers. Performs research:
To answer customer inquiries and requests. Grows existing customer accounts:
Through exceptional customer service and effective sales techniques. Meets quantitative performance metrics:
As outlined. Keeps customer accounts current:
By updating databases during calls. At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers.