Senior CX Strategy & Insights Leader

A leading energy solutions provider in Houston seeks a Principal Customer Experience Analyst to enhance end-to-end customer experiences. This role focuses on process improvement and customer insights to boost satisfaction and loyalty. The ideal candidate will oversee the development of customer experience strategies, metrics, and actionable insights. With a strong background in analytics and communication, you will significantly influence customer satisfaction in a dynamic team environment. Competitive salary and comprehensive benefits are offered. #J-18808-Ljbffr