Bilingual Customer Service Representative II
Garlandtx, Hinton, Oklahoma, United States, 73047
Bilingual Customer Service Representative II page is loaded## Bilingual Customer Service Representative IIlocations:
Hinton Landfilltime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
JR102613**Summary**Responsible for providing entry-level day-to-day administrative and business support to EWS Department and carrying out administrative responsibilities as established through departmental needs.**Pay Range:** $15.54- $19.25 ( Depending on qualifications and experience)**Work Schedule:** Monday through Friday 7:00AM – 5:30PM and Saturday 7:00AM – 3:00PM.
Staff is rotated to work on some Saturdays.**Essential Duties and Responsibilities*** Process customer transactions utilizing specialized scale software.* Accurately recording weights of incoming waste and monitoring incoming loads for unauthorized waste.* Conducts charge, check and cash customer transactions.* Inspects conditions in scale house and surrounding area for appearance, cleanliness, and safety.* Provide entry level day-to-day administrative and business support.* Respond to basic citizen inquiries through answering telephone calls, e-mails or face-to-face communication and direct calls and inquiries to appropriate personnel.* Ensures customer compliance with facility rules and notifies supervisors of violations as necessary.* Prepare and maintain office files, including office filing* Collect and organize data to generate reports, presentations, and assist with research and projects.* Maintain department accounting records including invoices, expenses and office supply orders.* May send, receive and distribute documents, including faxes and correspondence to appropriate department personnel and customers.**Minimum Qualifications*** High School Diploma or General Equivalency Diploma (G.E.D.)* Up to 1 year related experience* Must be fluent in both English and SpanishOr an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.**Work Environment**This position is based in a landfill scale house and involves a combination of customer-facing service and administrative work. Employees regularly interact in person with residents, contractors, and commercial customers while also performing desk-based tasks.**Preferred Qualifications**Education/ Experience:
* Up to 1 year advanced study or training beyond the high school level* 1-2 years administrative experience**Knowledge, Skills & Abilities:*** Basic skills in PC and systems application* Good customer service and telephone etiquette skills* Good organizational skills* Good oral and written communications skills* Ability to multitask* Ability to adapt to various working environments* Ability to work independently and/or in a team environment* Ability to work under close supervision* Bilingual**Licenses and Certifications**Valid Class C Texas driver's license**Physical Requirements / Work Environment**The incumbent works in a typical office environment; relatively free from unpleasant environmental conditions or hazards. The incumbent will be required to stand for extended periods of time throughout the day. #J-18808-Ljbffr
Hinton Landfilltime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
JR102613**Summary**Responsible for providing entry-level day-to-day administrative and business support to EWS Department and carrying out administrative responsibilities as established through departmental needs.**Pay Range:** $15.54- $19.25 ( Depending on qualifications and experience)**Work Schedule:** Monday through Friday 7:00AM – 5:30PM and Saturday 7:00AM – 3:00PM.
Staff is rotated to work on some Saturdays.**Essential Duties and Responsibilities*** Process customer transactions utilizing specialized scale software.* Accurately recording weights of incoming waste and monitoring incoming loads for unauthorized waste.* Conducts charge, check and cash customer transactions.* Inspects conditions in scale house and surrounding area for appearance, cleanliness, and safety.* Provide entry level day-to-day administrative and business support.* Respond to basic citizen inquiries through answering telephone calls, e-mails or face-to-face communication and direct calls and inquiries to appropriate personnel.* Ensures customer compliance with facility rules and notifies supervisors of violations as necessary.* Prepare and maintain office files, including office filing* Collect and organize data to generate reports, presentations, and assist with research and projects.* Maintain department accounting records including invoices, expenses and office supply orders.* May send, receive and distribute documents, including faxes and correspondence to appropriate department personnel and customers.**Minimum Qualifications*** High School Diploma or General Equivalency Diploma (G.E.D.)* Up to 1 year related experience* Must be fluent in both English and SpanishOr an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.**Work Environment**This position is based in a landfill scale house and involves a combination of customer-facing service and administrative work. Employees regularly interact in person with residents, contractors, and commercial customers while also performing desk-based tasks.**Preferred Qualifications**Education/ Experience:
* Up to 1 year advanced study or training beyond the high school level* 1-2 years administrative experience**Knowledge, Skills & Abilities:*** Basic skills in PC and systems application* Good customer service and telephone etiquette skills* Good organizational skills* Good oral and written communications skills* Ability to multitask* Ability to adapt to various working environments* Ability to work independently and/or in a team environment* Ability to work under close supervision* Bilingual**Licenses and Certifications**Valid Class C Texas driver's license**Physical Requirements / Work Environment**The incumbent works in a typical office environment; relatively free from unpleasant environmental conditions or hazards. The incumbent will be required to stand for extended periods of time throughout the day. #J-18808-Ljbffr