Director, Multi-Channel Call Center

A large community credit union in Fort Worth seeks a Director of Call Center to lead and innovate its multi-channel contact center operations. This role requires a strategic leader with extensive experience in banking and proven success in managing high-performing teams. The Director will enhance the member experience, drive operational efficiency, and implement digital transformation initiatives. This is a high-impact, full-time position that demands a commitment to exceptional service leadership. #J-18808-Ljbffr