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Hospitality Specialist

Leisure Living, Wayside Mobile Court, Michigan, United States

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White Lake Assisted Living & Memory Care

Overview

Location:

6827 Whitehall Rd, Whitehall, MI 49461

Position:

Hospitality Specialist

Job Type:

Part Time

Schedule:

20 hours per week. Every other weekend and holiday required

Pay:

$14

Wages on Demand - Daily pay available

Position Summary Responsible for providing a welcoming environment for residents, guests, staff, and vendors.

Essential Functions

Answer main entry door in a timely fashion and follow screening protocols for any person entering the community

Answer phones, as needed

Clean, disinfect and straighten main common area, which may include but not be limited to sanitizing entry way, door handles, keypad, and other hard surfaces

Assist Life Enrichment with setting up, cleaning/sanitizing, and monitoring throughout visits for residents

Participate in resident engagement activities as directed by Life Enrichment

Maintain front porch appearance, by tidying up, watering plants, sweeping, etc

Promote positive relationships with residents, staff, and visitors

Perform any other duties as requested within the scope of responsibility and requirements of the job.

Skills & Abilities Education and Experience: High school diploma/GED required. Computer skills: Must have demonstrable knowledge and experience using Microsoft Office in a Windows environment, with a capacity to master company specific software.

Other Requirements

Ability to multi-task, prioritize and work with minimal supervision

Effective oral and written communication skills

Professional telephone etiquette and customer service skills

Superior communication and interpersonal skills

Communicate in a respectful and professional manner with residents, families, co-workers and leadership staff at the community

Developed organizational skillsAbility to problem solve and demonstrate good judgement

Team oriented self-starter with demonstrated ability to accept direction and work well with supervisor

Promote teamwork by working with coworkers in a positive and cooperative manner

Ability to maintain a high level of confidentiality

Leisure Living Management Values

Live and work each day with purpose

Accept accountability and demonstrate responsibility

Embrace lifelong learning

Promote mutual respect

Display transparency

Be thankful

Equal Opportunity Employer #J-18808-Ljbffr