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Hospitality Specialist

Leisure Living, Lapeer, Michigan, United States, 48446

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Position Details

Position:

Hospitality Specialist

Job Type:

Part Time

Schedule:

Week one: Wednesday & Saturday

Week two: Sunday, Thursday & Friday

Weekday Hours: 8a-2pm

Weened Hours: 10a-3p

Pay:

$13.75 per hour

Wages on Demand - Daily pay available

Position Summary Responsible for providing a welcoming environment for residents, guests, staff, and vendors.

Essential Functions

Answer main entry door in a timely fashion and follow screening protocols for any person entering the community

Answer phones, as needed

Clean, disinfect and straighten main common area, which may include but not be limited to:

Sanitize entry way, include door handles, keypad, and other hard surfaces

Assist Life Enrichment with setting up, cleaning/sanitizing, and monitoring throughout visits for residents

Participate in resident engagement activities as directed by Life Enrichment

Maintain front porch appearance, by tidying up, water plants, sweeping, etc

Promote positive relationships with residents, staff, and visitors

Perform any other duties as requested within the scope of responsibility and requirements of the job.

Skills & Abilities Education and Experience: High school diploma/GED required. Computer Skills.

Must have demonstrable knowledge and experience using Microsoft Office in a Windows environment, with a capacity to master company specific software.

Other Requirements

Ability to multi-task, prioritize and work with minimal supervision

Effective oral and written communication skills

Professional telephone etiquette and customer service skills

Superior communication and interpersonal skills

Communicate in a respectful and professional manner with residents, families, co-workers and leadership staff at the community

Developed organizational skills

Ability to problem solve and demonstrate good judgement

Team oriented self-starter with demonstrated ability to accept direction and work well with supervisor

Promote teamwork by working with coworkers in a positive and cooperative manner

Ability to maintain a high level of confidentiality

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Leisure Living Management Values

Live and work each day with purpose

Accept accountability and demonstrate responsibility

Embrace lifelong learning

Promote mutual respect

Display transparency

Be thankful

Equal Opportunity Employer Equal Opportunity Employer

Classification Description This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.

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