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Entry Level Customer Service Representative

Pioneer Executive, Sacramento, California, United States, 95828

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We partner with nonprofit organizations to support community-focused events and fundraising initiatives. Our mission is to help organizations raise awareness, strengthen donor relationships, and create meaningful community impact—while providing structured training and growth opportunities for entry-level professionals.

We are seeking a

motivated Entry-Level Customer Service Representative

to join our outreach and event teams. This role is perfect for individuals who love connecting with people, delivering exceptional experiences, and building foundational skills in

customer service, communication, and community engagement .

Key Responsibilities

Provide friendly, professional support to event attendees, donors, and community members

Share information about nonprofit missions, fundraising campaigns, and event initiatives

Respond to customer inquiries, collect feedback, and perform basic follow-upAssist on-site event teams with attendee engagement and service coordination

Distribute informational and promotional materials effectively

Maintain a positive, customer-focused presence during events and outreach activities

Collaborate with team members to ensure smooth, successful events

Represent nonprofit partners professionally and enthusiastically

Qualifications

No prior experience required – we provide

paid training

High school diploma or equivalent required; college coursework or degree preferred

Strong communication and interpersonal skills

Positive, outgoing attitude with a passion for helping others

Ability to thrive in a fast-paced, team-oriented environment

Interest in

customer service, event support, nonprofit work, or community outreach

Flexible availability for event-based schedules

Benefits

Competitive entry-level pay with

performance-based incentives

Paid training and ongoing mentorship

Clear pathways for advancement into leadership, event coordination, or management roles

Supportive, mission-driven team environment

Hands-on experience with live events and nonprofit campaigns

Opportunity to make a visible impact in your community

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