Overview
Position Summary:
As a Marketing Administrative Coordinator, you will provide administrative support to the Managing Director, Director of Marketing, and Marketing Manager to deliver outstanding service and profitability. Under the direction of the DOM, assist with matters pertaining to visual collateral assets, verbal, and written messaging. Responsibilities
Opens all jobs for collateral with our outside design platform; facilitates the flow of jobs. Develop and update artwork for all corporate point-of-sale material (e.g., flyers, brochures, signs, posters, menus, digital graphics). Take a detailed brief from the requisitioning department, copywrite sourcing for suitable images, propose the most suitable layout per brand guidelines, and ensure artwork files are print-ready where necessary. Help deliver content and provide accurate proofreading of all copy points. Assist in the execution and updating of internal/external marketing communications including website, emails, collateral, and copy. Coordinate marketing photoshoots, PR FAM trips or media visits, including tours, confirmations, itinerary, and welcome amenities. Update monthly and annual Hot Sheet and email calendar. Share responsibility in keeping the website updated. Support duties for high-profile events (e.g., 4th of July, Halloween Party, New Year’s Eve). Assist in responding to reviews on 3rd party review sites for operating outlets when required. Develop and update small graphic design concepts, presentations, digital banners, and onsite electronic reader boards or in-room TVs. Administrative responsibilities include: initiate POs and process invoices as requested by the DoM; coordinate final art files to outside printers or vendors; facilitate day-to-day marketing activities; maintain the Marketing Hot Sheet with property-wide information; provide the Managing Director with a weekly Guest Survey Report; maintain an accurate spreadsheet of all department jobs in progress; perform ad-hoc tasks as directed by the Managing Director and/or Director of Marketing. Requirements
Education:
Bachelor’s degree in marketing or design preferred. Experience:
minimum 2 years of marketing experience in luxury or high-end hospitality preferred; minimum 1 year social media and/or PR agency experience preferred; 1 year of creative design experience preferred. Skills
Print and digital design Proficient in Canva Proficient in WordPress Proficient in Adobe Creative Suite Microsoft Word, Excel, PowerPoint, and Outlook Presentation and copywriting skills Relationship management Project and time management Programming/experiential marketing Exposure to digital and traditional media buying Ability to work in a fast-paced environment and thrive on getting things done Capabilities
Speak, read, write, and understand English and Spanish Understand luxury language and serve guests accordingly Compute accurate mathematical calculations Provide legible communication and directions Attention to detail, speed, and accuracy Prioritize and organize Think clearly, stay calm, and resolve problems with sound judgment Follow directions thoroughly Understand guest service needs and work cohesively with teammates Assess needs, make recommendations, and execute tasks Work with minimal to moderate supervision Maintain confidentiality of guest information and resort data Use a computer keyboard and possess basic typing skills Demonstrate moderate to advanced computer skills Adapt to a dynamic, changing environment; multitask effectively Physical Demands
Move, lift, carry, push, pull, and place objects up to 20 pounds Stand, sit, or walk for extended periods Reach, bend, twist, and stoop as needed Operate office equipment with dexterity Communicate verbally and visually with guests and colleagues Visual focus on a computer screen for extended periods Work indoors in hotel environments with varying temperatures Success Criteria
Team player who is accountable and cooperative with colleagues Guest-focused with the ability to anticipate needs and engage with diverse guests Positive, energetic, and professional demeanor; strong time management and prioritization Reliable, trustworthy, and able to work without supervision Maintains high standards of personal integrity and attendance Demonstrates effective listening and problem-solving under pressure Licenses or Certifications
N/A Standard Specifications
Requirements are representative of minimum knowledge, skills, and abilities. Some requirements may exclude individuals who pose a direct threat to health and safety. This description includes essential duties and may be updated as needed. This job description does not guarantee exclusive duties and may be amended. Varying schedules, overtime, weekends, and holidays may be required in the hospitality industry.
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Position Summary:
As a Marketing Administrative Coordinator, you will provide administrative support to the Managing Director, Director of Marketing, and Marketing Manager to deliver outstanding service and profitability. Under the direction of the DOM, assist with matters pertaining to visual collateral assets, verbal, and written messaging. Responsibilities
Opens all jobs for collateral with our outside design platform; facilitates the flow of jobs. Develop and update artwork for all corporate point-of-sale material (e.g., flyers, brochures, signs, posters, menus, digital graphics). Take a detailed brief from the requisitioning department, copywrite sourcing for suitable images, propose the most suitable layout per brand guidelines, and ensure artwork files are print-ready where necessary. Help deliver content and provide accurate proofreading of all copy points. Assist in the execution and updating of internal/external marketing communications including website, emails, collateral, and copy. Coordinate marketing photoshoots, PR FAM trips or media visits, including tours, confirmations, itinerary, and welcome amenities. Update monthly and annual Hot Sheet and email calendar. Share responsibility in keeping the website updated. Support duties for high-profile events (e.g., 4th of July, Halloween Party, New Year’s Eve). Assist in responding to reviews on 3rd party review sites for operating outlets when required. Develop and update small graphic design concepts, presentations, digital banners, and onsite electronic reader boards or in-room TVs. Administrative responsibilities include: initiate POs and process invoices as requested by the DoM; coordinate final art files to outside printers or vendors; facilitate day-to-day marketing activities; maintain the Marketing Hot Sheet with property-wide information; provide the Managing Director with a weekly Guest Survey Report; maintain an accurate spreadsheet of all department jobs in progress; perform ad-hoc tasks as directed by the Managing Director and/or Director of Marketing. Requirements
Education:
Bachelor’s degree in marketing or design preferred. Experience:
minimum 2 years of marketing experience in luxury or high-end hospitality preferred; minimum 1 year social media and/or PR agency experience preferred; 1 year of creative design experience preferred. Skills
Print and digital design Proficient in Canva Proficient in WordPress Proficient in Adobe Creative Suite Microsoft Word, Excel, PowerPoint, and Outlook Presentation and copywriting skills Relationship management Project and time management Programming/experiential marketing Exposure to digital and traditional media buying Ability to work in a fast-paced environment and thrive on getting things done Capabilities
Speak, read, write, and understand English and Spanish Understand luxury language and serve guests accordingly Compute accurate mathematical calculations Provide legible communication and directions Attention to detail, speed, and accuracy Prioritize and organize Think clearly, stay calm, and resolve problems with sound judgment Follow directions thoroughly Understand guest service needs and work cohesively with teammates Assess needs, make recommendations, and execute tasks Work with minimal to moderate supervision Maintain confidentiality of guest information and resort data Use a computer keyboard and possess basic typing skills Demonstrate moderate to advanced computer skills Adapt to a dynamic, changing environment; multitask effectively Physical Demands
Move, lift, carry, push, pull, and place objects up to 20 pounds Stand, sit, or walk for extended periods Reach, bend, twist, and stoop as needed Operate office equipment with dexterity Communicate verbally and visually with guests and colleagues Visual focus on a computer screen for extended periods Work indoors in hotel environments with varying temperatures Success Criteria
Team player who is accountable and cooperative with colleagues Guest-focused with the ability to anticipate needs and engage with diverse guests Positive, energetic, and professional demeanor; strong time management and prioritization Reliable, trustworthy, and able to work without supervision Maintains high standards of personal integrity and attendance Demonstrates effective listening and problem-solving under pressure Licenses or Certifications
N/A Standard Specifications
Requirements are representative of minimum knowledge, skills, and abilities. Some requirements may exclude individuals who pose a direct threat to health and safety. This description includes essential duties and may be updated as needed. This job description does not guarantee exclusive duties and may be amended. Varying schedules, overtime, weekends, and holidays may be required in the hospitality industry.
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