Remote Helpdesk Tech: Active Directory & Network

A leading IT services provider in Charlotte, NC is seeking an IT Helpdesk Support Technician. In this remote role, you will be the first point of contact for clients, helping them resolve various technical issues quickly. Responsibilities include documenting troubleshooting steps, resolving hardware problems on desktops and laptops, and managing network devices. Candidates should have 2-3 years of relevant experience and IT certifications. This position offers comprehensive benefits including medical, dental, vision, 401(k) matching, and paid time off. #J-18808-Ljbffr