Delinquency Solutions Advocate (Collections)

A financial services organization in Cincinnati is seeking a Customer Solutions Advocate to assist with contacting defaulted customers and resolving delinquent accounts. The ideal candidate will have a high school diploma along with one year of experience in collections or customer service. Strong communication and conflict management skills are essential. This role involves monitoring accounts, mentoring peers, and ensuring adherence to quality assurance procedures while providing outstanding customer service. #J-18808-Ljbffr