Property Manager, Multifamily
Cushman & Wakefield, Newport News, Virginia, United States, 23600
Job Description Summary
Multifamily Property Managers are responsible for maintaining our communities to a market-ready standard, always ensuring a high level of service. They also motivate high-performing teams to maximize the performance of the property.
Job Title Property Manager, Multifamily
Essential Job Duties
Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
Providing superior customer service and communication to our residents and prospects to enhance satisfaction and increase renewals, revenue, reputation, and profitability. Complete lease/renewal paperwork to ensure completion to company standards.
Track and evaluate advertising and all client traffic.
Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, to maximize engagement and minimize turnover.
Driving revenues with a thorough understanding and analysis of competition and development of creative marketing programs.
Leading by example, instilling, maintaining, and modeling Cushman & Wakefield’s mission to be the best national management company.
Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures are followed.
Maintain effective on-site staff through interviewing, hiring, and coaching as necessary.
Maintain residents' files in accordance with company standards.
Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
Manage and maintain all aspects of overall community budget and finances.
Work with leasing staff to ensure that leasing/marketing goals are being met.
Competencies
Effective communication and customer service skills.
Computer literate, including Microsoft Office Suite and internet navigation skills.
General office, bookkeeping and sales skills and excellent oral and written communication skills.
Determine leasing opportunities of staff and work on goal setting, improving the performance of each staff member.
Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are followed.
Work with leasing staff to ensure that leasing/marketing goals are being met.
Be able to manage a team.
Perform any other related duties as required or assigned.
Important Education
Bachelor’s Degree preferred.
Real Estate License preferred.
Important Experience
3+ years of Property Management experience.
3+ years of Management experience.
Work Environment This job operates in a professional office environment. It routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. The role requires regular travel.
Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. The employee may need to stand and walk for extended periods, ascend and descend staircases, ladders, and step stools, and may be required to travel outside buildings in varying outdoor weather conditions. The employee must be able to remain stationary (sit or stand) for 85% of the time, operate office machinery, travel up to 15% of the time, and exert up to 25 pounds occasionally or frequently to lift, carry, push, pull, or move objects.
Other Duties This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
Benefits and Compensation Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman & Wakefield provides competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and collective bargaining agreements. The compensation for the position is $56,950.00 - $67,000.00, and the company will not pay less than minimum wage for this role.
Equal Opportunity Employer Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
Disability Accommodations In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at
1-888-365-5406
or email
HRServices@cushwake.com . Please refer to the job title and job location when you contact us.
Company Information INCO: “Cushman & Wakefield”
#J-18808-Ljbffr
Job Title Property Manager, Multifamily
Essential Job Duties
Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
Providing superior customer service and communication to our residents and prospects to enhance satisfaction and increase renewals, revenue, reputation, and profitability. Complete lease/renewal paperwork to ensure completion to company standards.
Track and evaluate advertising and all client traffic.
Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, to maximize engagement and minimize turnover.
Driving revenues with a thorough understanding and analysis of competition and development of creative marketing programs.
Leading by example, instilling, maintaining, and modeling Cushman & Wakefield’s mission to be the best national management company.
Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures are followed.
Maintain effective on-site staff through interviewing, hiring, and coaching as necessary.
Maintain residents' files in accordance with company standards.
Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
Manage and maintain all aspects of overall community budget and finances.
Work with leasing staff to ensure that leasing/marketing goals are being met.
Competencies
Effective communication and customer service skills.
Computer literate, including Microsoft Office Suite and internet navigation skills.
General office, bookkeeping and sales skills and excellent oral and written communication skills.
Determine leasing opportunities of staff and work on goal setting, improving the performance of each staff member.
Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are followed.
Work with leasing staff to ensure that leasing/marketing goals are being met.
Be able to manage a team.
Perform any other related duties as required or assigned.
Important Education
Bachelor’s Degree preferred.
Real Estate License preferred.
Important Experience
3+ years of Property Management experience.
3+ years of Management experience.
Work Environment This job operates in a professional office environment. It routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. The role requires regular travel.
Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. The employee may need to stand and walk for extended periods, ascend and descend staircases, ladders, and step stools, and may be required to travel outside buildings in varying outdoor weather conditions. The employee must be able to remain stationary (sit or stand) for 85% of the time, operate office machinery, travel up to 15% of the time, and exert up to 25 pounds occasionally or frequently to lift, carry, push, pull, or move objects.
Other Duties This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
Benefits and Compensation Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman & Wakefield provides competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and collective bargaining agreements. The compensation for the position is $56,950.00 - $67,000.00, and the company will not pay less than minimum wage for this role.
Equal Opportunity Employer Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
Disability Accommodations In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at
1-888-365-5406
or email
HRServices@cushwake.com . Please refer to the job title and job location when you contact us.
Company Information INCO: “Cushman & Wakefield”
#J-18808-Ljbffr