Strategic Customer Success Manager for SaaS Growth

A leading performance management firm is seeking a Customer Success Manager in Boston, MA. This role is pivotal in enhancing customer engagement and driving adoption of solutions. You will oversee onboarding, retention, and expansion for a portfolio of clients, ensuring high satisfaction and return on investment. The ideal candidate has 5-7 years in customer success or account management, with strong communication and project management skills. The position offers hybrid work options with a focus on developing trusted advisor relationships. #J-18808-Ljbffr