Account Representative (Healthcare Revenue Cycle Industry)
Quadax, Middleburg Heights, Ohio, United States
Job Category : Acct Management
Requisition Number : EDIAC001582
Posted : February 2, 2026
Employment Type : Full-Time
Work Arrangement : Remote
Locations
WI—Work From Home: 33 E Main St, Madison, WI 53703, USA
MI—Work From Home: 3410 Belle Chase Way, Lansing, MI 48911, USA
Middleburg Heights: 7500 Old Oak Blvd, Middleburg Heights, OH 44130, USA
Act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike. 20%-25% travel to areas around Madison, Milwaukee, Detroit, and Chicago, so seeking candidates in WI and MI.
Responsibilities
Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor.
Must be ready and able to train staff (current and new) on product features as well as everyday use.
Read multiple reports and try to identify billing trends for clients.
Present clients with additional products and features.
Contact different insurance payers while researching reasons why medical claims did not pay or pass edits.
Assist clients in writing custom data converts and test these upon implementation.
Other duties as assigned.
Qualifications
Detail oriented and good investigative and software troubleshooting skills.
Must be able to multitask.
Knowledge of medical billing practices or Electronic Data Interchange processes.
Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication.
Must be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product.
Suitable public speaking skills.
Previous experience working remotely preferred.
Must be willing to travel approximately 20%-25% of the time.
Ability to maintain confidentiality.
Skills Preferred
Accounts Receivable: Novice
Presentation Skills: Novice
Customer Service: Intermediate
Education Preferred: Bachelors or better in Business Administration or related field.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Requisition Number : EDIAC001582
Posted : February 2, 2026
Employment Type : Full-Time
Work Arrangement : Remote
Locations
WI—Work From Home: 33 E Main St, Madison, WI 53703, USA
MI—Work From Home: 3410 Belle Chase Way, Lansing, MI 48911, USA
Middleburg Heights: 7500 Old Oak Blvd, Middleburg Heights, OH 44130, USA
Act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike. 20%-25% travel to areas around Madison, Milwaukee, Detroit, and Chicago, so seeking candidates in WI and MI.
Responsibilities
Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor.
Must be ready and able to train staff (current and new) on product features as well as everyday use.
Read multiple reports and try to identify billing trends for clients.
Present clients with additional products and features.
Contact different insurance payers while researching reasons why medical claims did not pay or pass edits.
Assist clients in writing custom data converts and test these upon implementation.
Other duties as assigned.
Qualifications
Detail oriented and good investigative and software troubleshooting skills.
Must be able to multitask.
Knowledge of medical billing practices or Electronic Data Interchange processes.
Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication.
Must be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product.
Suitable public speaking skills.
Previous experience working remotely preferred.
Must be willing to travel approximately 20%-25% of the time.
Ability to maintain confidentiality.
Skills Preferred
Accounts Receivable: Novice
Presentation Skills: Novice
Customer Service: Intermediate
Education Preferred: Bachelors or better in Business Administration or related field.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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