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Account Representative (Healthcare Revenue Cycle Industry)

Quadax, Middleburg Heights, Ohio, United States

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Job Category

: Acct Management

Requisition Number

: EDIAC001527

Posted : December 5, 2025

Closed : February 24, 2026

Full-Time

Hybrid

Locations Showing 1 location

Middleburg Heights 1 7500 Old Oak Blvd Middleburg Heights, OH 44130, USA

Act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike.

Seeking candidates in Northeast Ohio that can commute to Middleburg Heights. This position will be 4 days per week onsite after an initial 3 months of working 100% onsite.

Responsibilities:

Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor.

Must be ready and able to train staff (current and new) on product features as well as everyday use.

Read multiple reports and try to identify billing trends for clients.

Present clients with additional products and features.

Contact different insurance payers while researching reasons why medical claims did not pay or pass edits.

Assist clients in writing custom data converts and test these upon implementation.

Other duties as assigned.

Qualifications:

Detail oriented and good investigative and software troubleshooting skills

Must be able to multitask

Knowledge of medical billing practices or Electronic Data Interchange processes

Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication

Must be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product

Sufficient public speaking skills

Previous experience working remotely preferred

Must be willing to travel approximately 10% of the time (all local/drivable)

Ability to maintain confidentiality

Travel Required Yes . 10%

Education Preferred Associates or better.

Bachelors or better.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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