Appointment Setter / Call Center Representative
Matrix Home Solutions LLC, Arlington Heights, Illinois, United States, 60005
Description
Appointment Setter / Call Center Representative Matrix Basement Finishing
Arlington Heights, IL (On-site) $40,000 Base + Commission | Top Earners $70K–$80K+
Matrix Basement Finishing is a fast-growing home remodeling company specializing exclusively in basement finishing and remodeling. Our call center is the front line of our business—and we’re looking for motivated, tech-savvy appointment setters who thrive in a structured, performance-driven environment.
If you’ve worked in a call center, inside sales, appointment setting, or outbound dialing role and enjoy hitting goals, following proven systems, and earning commission on top of a solid base—this role is built for you.
What You’ll Do
Make high-volume outbound calls to homeowners who have expressed interest in basement remodeling
Qualify prospects using a clear script and criteria
Schedule in-home consultations for our design and sales team
Accurately document calls, outcomes, and notes in our CRM
Follow daily call, appointment, and quality benchmarks
Maintain focus and consistency in a fast-paced, repetitive workflow
Compensation & Earnings
$40,000 base salary
Commission and performance incentives
Realistic total earnings of
$55K–$65K
Top performers can earn
up to $80,000+ annually
Your income is directly tied to your consistency and results—this is not capped commission.
Why Matrix Basement Finishing
Established, growing company with a strong reputation
Clear systems, scripts, and expectations—no guesswork
Supportive leadership and coaching
High demand service with motivated homeowners
Opportunity to grow within the call center or into other roles
Schedule & Environment
On-site call center role
Structured schedule
Team-oriented, performance-driven environment
Requirements What We’re Looking For
Experience in a call center, appointment setting, or inside sales environment (preferred)
Comfortable working at pace in a
repetitive, process-driven role
Tech-savvy: confident using CRM systems, dialers, and multiple screens
Highly organized and systematic in your approach
Strong verbal communication and professional phone presence
Coachable mindset with a desire to improve performance and earnings
Reliable, punctual, and able to stay focused throughout the workday
#J-18808-Ljbffr
Appointment Setter / Call Center Representative Matrix Basement Finishing
Arlington Heights, IL (On-site) $40,000 Base + Commission | Top Earners $70K–$80K+
Matrix Basement Finishing is a fast-growing home remodeling company specializing exclusively in basement finishing and remodeling. Our call center is the front line of our business—and we’re looking for motivated, tech-savvy appointment setters who thrive in a structured, performance-driven environment.
If you’ve worked in a call center, inside sales, appointment setting, or outbound dialing role and enjoy hitting goals, following proven systems, and earning commission on top of a solid base—this role is built for you.
What You’ll Do
Make high-volume outbound calls to homeowners who have expressed interest in basement remodeling
Qualify prospects using a clear script and criteria
Schedule in-home consultations for our design and sales team
Accurately document calls, outcomes, and notes in our CRM
Follow daily call, appointment, and quality benchmarks
Maintain focus and consistency in a fast-paced, repetitive workflow
Compensation & Earnings
$40,000 base salary
Commission and performance incentives
Realistic total earnings of
$55K–$65K
Top performers can earn
up to $80,000+ annually
Your income is directly tied to your consistency and results—this is not capped commission.
Why Matrix Basement Finishing
Established, growing company with a strong reputation
Clear systems, scripts, and expectations—no guesswork
Supportive leadership and coaching
High demand service with motivated homeowners
Opportunity to grow within the call center or into other roles
Schedule & Environment
On-site call center role
Structured schedule
Team-oriented, performance-driven environment
Requirements What We’re Looking For
Experience in a call center, appointment setting, or inside sales environment (preferred)
Comfortable working at pace in a
repetitive, process-driven role
Tech-savvy: confident using CRM systems, dialers, and multiple screens
Highly organized and systematic in your approach
Strong verbal communication and professional phone presence
Coachable mindset with a desire to improve performance and earnings
Reliable, punctual, and able to stay focused throughout the workday
#J-18808-Ljbffr