Position:
Customer Service Representative Type:
Temporary Contract (5 Months) Location:
Warwick, RI (Virtual after training) Job Overview
Handle inbound calls related to defined benefit annuities (group annuity contracts), account maintenance (direct deposit/address changes), reporting participant death, and claims assistance. Role requires strong customer service skills, ability to explain complex information, and proficiency navigating Windows-based systems. Required Experience
1–2 years of call center experience 1–2 years working with Windows OS (Microsoft Office, etc.) Strong communication skills with ability to de-escalate calls No licensing required
#J-18808-Ljbffr
Customer Service Representative Type:
Temporary Contract (5 Months) Location:
Warwick, RI (Virtual after training) Job Overview
Handle inbound calls related to defined benefit annuities (group annuity contracts), account maintenance (direct deposit/address changes), reporting participant death, and claims assistance. Role requires strong customer service skills, ability to explain complex information, and proficiency navigating Windows-based systems. Required Experience
1–2 years of call center experience 1–2 years working with Windows OS (Microsoft Office, etc.) Strong communication skills with ability to de-escalate calls No licensing required
#J-18808-Ljbffr