Overview
Payrate: $20-25.00 an hour
Be the Voice of Our Customers. Be Part of the Mission. As a CSR, you are the advocate for our customers. You’ll manage quotes, orders, and customer communications while serving as the key liaison between customers and internal teams such as engineering, inspection, accounting, and shipping. Your work directly impacts customer satisfaction, on-time delivery, and operational excellence.
Position Customer Service Representative
Temp-hire / El Monte, CA
Monday-Friday 6am-2:30pm
Payrate: $20-25.00 an hour
Be the Voice of Our Customers. Be Part of the Mission. As a CSR, you are the advocate for our customers. You’ll manage quotes, orders, and customer communications while serving as the key liaison between customers and internal teams such as engineering, inspection, accounting, and shipping. Your work directly impacts customer satisfaction, on-time delivery, and operational excellence.
Primary Responsibilities
Prepare, process, and route customer quotes accurately and on time
Review and process customer purchase orders per AS9100 Risk Analysis requirements
Enter orders into the ERP system, clearly translating quality clauses, delivery requirements, and customer-specific provisions
Maintain accurate records of open, closed, and archived quotes and orders
Keep ERP customer data current and accurate
Perform purchase order follow-ups, weekly status reporting, delivery expediting, and issue resolution
Act as a liaison between customers and internal departments to ensure smooth order execution
Secondary Responsibilities
Process and route incoming mail and faxes
Support the accounting team with collections and miscellaneous requests
Provide reception coverage as needed
Assist leadership with clerical and administrative tasks when required
Participate in team meetings, projects, and cross-functional initiatives
Engage in 6S and Continuous Improvement activities
Support internal audits as required by the Quality Management System
Required Qualifications
US Person status required
High school diploma or equivalent (degree a plus)
Minimum 3 years of customer service with aerospace or manufacturing experience required
Strong understanding of customer service principles and ethics
Proficiency in administrative and documentation procedures
Strong English reading and writing skills
Solid computer skills (Microsoft Word, Excel, Access, PowerPoint, Outlook)
Positive attitude, strong communication skills, and a team-first mindset
Reliable attendance and strong time-management skills
Knowledge of AS9100 Quality Systems (strong plus)
Why Join Us? Grow your skills in a culture that values continuous improvement and accountability. Apply today—send your resume to daid740@kellyservices.com or call Daisy at 562-471-7322.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly. You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
#J-18808-Ljbffr
Be the Voice of Our Customers. Be Part of the Mission. As a CSR, you are the advocate for our customers. You’ll manage quotes, orders, and customer communications while serving as the key liaison between customers and internal teams such as engineering, inspection, accounting, and shipping. Your work directly impacts customer satisfaction, on-time delivery, and operational excellence.
Position Customer Service Representative
Temp-hire / El Monte, CA
Monday-Friday 6am-2:30pm
Payrate: $20-25.00 an hour
Be the Voice of Our Customers. Be Part of the Mission. As a CSR, you are the advocate for our customers. You’ll manage quotes, orders, and customer communications while serving as the key liaison between customers and internal teams such as engineering, inspection, accounting, and shipping. Your work directly impacts customer satisfaction, on-time delivery, and operational excellence.
Primary Responsibilities
Prepare, process, and route customer quotes accurately and on time
Review and process customer purchase orders per AS9100 Risk Analysis requirements
Enter orders into the ERP system, clearly translating quality clauses, delivery requirements, and customer-specific provisions
Maintain accurate records of open, closed, and archived quotes and orders
Keep ERP customer data current and accurate
Perform purchase order follow-ups, weekly status reporting, delivery expediting, and issue resolution
Act as a liaison between customers and internal departments to ensure smooth order execution
Secondary Responsibilities
Process and route incoming mail and faxes
Support the accounting team with collections and miscellaneous requests
Provide reception coverage as needed
Assist leadership with clerical and administrative tasks when required
Participate in team meetings, projects, and cross-functional initiatives
Engage in 6S and Continuous Improvement activities
Support internal audits as required by the Quality Management System
Required Qualifications
US Person status required
High school diploma or equivalent (degree a plus)
Minimum 3 years of customer service with aerospace or manufacturing experience required
Strong understanding of customer service principles and ethics
Proficiency in administrative and documentation procedures
Strong English reading and writing skills
Solid computer skills (Microsoft Word, Excel, Access, PowerPoint, Outlook)
Positive attitude, strong communication skills, and a team-first mindset
Reliable attendance and strong time-management skills
Knowledge of AS9100 Quality Systems (strong plus)
Why Join Us? Grow your skills in a culture that values continuous improvement and accountability. Apply today—send your resume to daid740@kellyservices.com or call Daisy at 562-471-7322.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly. You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
#J-18808-Ljbffr