Position Title:
Customer Service Representative
Wage:
$20-$23/hour
Shift:
1st
Hours:
Monday-Friday 8am-4:30pm
We are seeking a detail-oriented Customer Service professional with strong logistics and order fulfillment experience, skilled in managing client accounts, tracking orders, resolving service issues, and ensuring accurate invoicing. The ideal candidate is a proactive problem-solver who bridges communication between clients, operations, inventory, and billing teams to deliver efficient, on-time results and exceptional service. This is an associate to hire opportunity for a company in Lenexa, KS.
Responsibilities
Act as the primary point of contact and internal advocate for assigned clients
Manage and track client orders from initiation through final delivery
Investigate and resolve order discrepancies, delays, or service issues
Provide clear, timely communication regarding order status and resolutions
Ensure accurate and timely billing and invoicing for all services
Collaborate with operations, inventory, and billing teams to ensure smooth workflows
Identify opportunities to improve client experience and operational efficiency
Requirements
Ability to sit, stand, and walk for extended periods throughout the workday
Frequent use of a computer, keyboard, phone, and other office equipment
Ability to communicate effectively in person, over the phone, and via email
Occasional lifting of materials up to 25 pounds, as needed
Ability to work in a warehouse and office environment with varying temperatures and noise levels
Visual and auditory ability to monitor orders, systems, and communications accurately
Strong problem-solving skills with a proactive, ownership-driven mindset
Excellent written and verbal communication skills
Highly organized and detail-oriented, even in high-pressure situations
Ability to thrive in a fast-paced, evolving environment
Comfortable learning and working with multiple systems and technologies
Previous experience in customer service, logistics, or fulfillment is a plus
QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with over 50 offices throughout the United States. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment.
Why Work with QPS?
Access to sought-after positions with leading employers
Dedicated placement specialists who will guide you through every step of the job search process
Over 40 years of staffing experience
Best of all, our services are 100% free to job seekers!
We are proud to be an equal opportunity employer.
kansascitysouth@qpsemployment.com
#J-18808-Ljbffr
Customer Service Representative
Wage:
$20-$23/hour
Shift:
1st
Hours:
Monday-Friday 8am-4:30pm
We are seeking a detail-oriented Customer Service professional with strong logistics and order fulfillment experience, skilled in managing client accounts, tracking orders, resolving service issues, and ensuring accurate invoicing. The ideal candidate is a proactive problem-solver who bridges communication between clients, operations, inventory, and billing teams to deliver efficient, on-time results and exceptional service. This is an associate to hire opportunity for a company in Lenexa, KS.
Responsibilities
Act as the primary point of contact and internal advocate for assigned clients
Manage and track client orders from initiation through final delivery
Investigate and resolve order discrepancies, delays, or service issues
Provide clear, timely communication regarding order status and resolutions
Ensure accurate and timely billing and invoicing for all services
Collaborate with operations, inventory, and billing teams to ensure smooth workflows
Identify opportunities to improve client experience and operational efficiency
Requirements
Ability to sit, stand, and walk for extended periods throughout the workday
Frequent use of a computer, keyboard, phone, and other office equipment
Ability to communicate effectively in person, over the phone, and via email
Occasional lifting of materials up to 25 pounds, as needed
Ability to work in a warehouse and office environment with varying temperatures and noise levels
Visual and auditory ability to monitor orders, systems, and communications accurately
Strong problem-solving skills with a proactive, ownership-driven mindset
Excellent written and verbal communication skills
Highly organized and detail-oriented, even in high-pressure situations
Ability to thrive in a fast-paced, evolving environment
Comfortable learning and working with multiple systems and technologies
Previous experience in customer service, logistics, or fulfillment is a plus
QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with over 50 offices throughout the United States. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment.
Why Work with QPS?
Access to sought-after positions with leading employers
Dedicated placement specialists who will guide you through every step of the job search process
Over 40 years of staffing experience
Best of all, our services are 100% free to job seekers!
We are proud to be an equal opportunity employer.
kansascitysouth@qpsemployment.com
#J-18808-Ljbffr