and the job listing Expires on February 27, 2026
The Outreach Specialist will work within a team to engage, assess, and support unhoused people in encampments, interim housing, and those who have been recently housed. We utilize trauma-informed practices to provide intensive case management services and crisis intervention. This position will work with unhoused people and also specifically with people living in RVs, campers, and trailers. Knowledge about these vehicles is
not
required.
This position will collaborate with various organizations to ensure appropriate service connections are obtained and provide follow-up referral/service tracking to individuals experiencing homeless.
MUST have own car, valid California Driver License and be able to drive to various locations throughout workday. Mileage is paid for all travel required between office and other locations. Work locations are within West Los Angeles.
SUMMARY OF THE ORGANIZATION WVHY provides services to unhoused people in encampments, interim housing, and people transitioning to permanent housing in West Los Angeles. WVHY mainly outreaches to participants living in RVs, Trailers, and Campers. We believe that housing is a human right, and we are invested in compassionate and innovative solutions that we know are effective in supporting unhoused people. We believe that an individualized and holistic approach that combines a continuum of housing options enriched with supportive services is the most effective means of supporting unhoused people.
Our community-based approach allows us to address the issues unhoused people experience in the San Fernando Valley.
SUMMARY OF RESPONSIBILITIES The Outreach Specialist will work within a team to engage, assess, and support unhoused people in encampments, interim housing, and recently housed. We utilize trauma-informed practices to provide intensive case management services and crisis intervention. This position will work specifically with people living in RVs, campers, and trailers. Knowledge about these vehicles is not required.
This position will collaborate with various organizations to ensure appropriate service connections are obtained and provide follow-up referral/service tracking to individuals experiencing homeless living on the streets.
SPECIFIC DUTIES Provides mobile, field-based, outreach to unhoused people living on the streets, in encampments, interim housing, and people transitioning to permanent housing. WVHY connects unhoused participants to mental health services, health services, housing services, and other supportive services for which they are eligible.
We work alongside unhoused people to engage in outreach services and associated community referrals that promote well‑being by building rapport and providing emotional support to participants. Works collaboratively with other outreach entities in the community.
Provides crisis prevention, crisis intervention, and de‑escalation services as needed. Provides ongoing street-based housing focused case management services utilizing a Harm Reduction and Housing First approach. Provides follow‑up services to ensure that referrals are completed; provide advocacy as needed. Maintains thorough and accurate records in both written form and through assigned electronic database. Attends various, regular staff, agency and community meetings as designated by supervisor. Drives personal vehicle in and around Los Angeles County. Additional tasks, projects, and responsibilities as assigned by supervisor.
MINIMUM QUALIFICATIONS KNOWLEDGE AND SKILLS Demonstrated knowledge of issues facing program participants (e.g. health, substance abuse, mental health, domestic abuse, trauma, immigration, legal)
Ability to demonstrate empathy and a non‑judgmental attitude when engaging with unhoused people. Possess a high level of tolerance and understanding for individuals who present for services with mental health and physical health needs. Ability to be flexible and work in an environment subject to ongoing change. Availability to work after hours for crisis calls and/or disaster response. Knowledge of community social service agencies and resources. Conflict resolution skills. Effective time management skills. Strong written and verbal communication and interpersonal skills. Must be able to perform extensive charting, electronic data entry, and documentation.
Strong experience working within team environments and ability to collaborate. Maintain and execute confidential information according to HIPAA standards. Obtain and maintain CPR/First Aid Certification – Company can arrange and pay for this certification. Ability to pass post‑offer Tuberculosis (TB) clearances. Use of a personal vehicle to travel between worksites and other locations is required. Must have and maintain a valid California Driver’s License and auto insurance in good standing. Ability to work a 9/80 work schedule.
EDUCATION AND EXPERIENCE Preferred: (1) year of volunteer and/or work experience working with unhoused people or one (1) year of experience providing direct health, behavioral health, substance use counseling or ICMS‑SBE.
PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Potential physical demands include but are not limited to: walking, climbing stairs, finger/grasp/feel objects, and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, entering buildings, and ability to lift 30lbs.
Comfortable working in a pet‑friendly environment required. If an accommodation is needed, please inform your supervisor.
EQUAL EMPLOYMENT OPPORTUNITY WVHY is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability, or status as a veteran.
WVHY will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act
You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you.
After making a conditional offer and running a background check, if WVHY is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s. Fair Chance Act webpage.
#J-18808-Ljbffr
The Outreach Specialist will work within a team to engage, assess, and support unhoused people in encampments, interim housing, and those who have been recently housed. We utilize trauma-informed practices to provide intensive case management services and crisis intervention. This position will work with unhoused people and also specifically with people living in RVs, campers, and trailers. Knowledge about these vehicles is
not
required.
This position will collaborate with various organizations to ensure appropriate service connections are obtained and provide follow-up referral/service tracking to individuals experiencing homeless.
MUST have own car, valid California Driver License and be able to drive to various locations throughout workday. Mileage is paid for all travel required between office and other locations. Work locations are within West Los Angeles.
SUMMARY OF THE ORGANIZATION WVHY provides services to unhoused people in encampments, interim housing, and people transitioning to permanent housing in West Los Angeles. WVHY mainly outreaches to participants living in RVs, Trailers, and Campers. We believe that housing is a human right, and we are invested in compassionate and innovative solutions that we know are effective in supporting unhoused people. We believe that an individualized and holistic approach that combines a continuum of housing options enriched with supportive services is the most effective means of supporting unhoused people.
Our community-based approach allows us to address the issues unhoused people experience in the San Fernando Valley.
SUMMARY OF RESPONSIBILITIES The Outreach Specialist will work within a team to engage, assess, and support unhoused people in encampments, interim housing, and recently housed. We utilize trauma-informed practices to provide intensive case management services and crisis intervention. This position will work specifically with people living in RVs, campers, and trailers. Knowledge about these vehicles is not required.
This position will collaborate with various organizations to ensure appropriate service connections are obtained and provide follow-up referral/service tracking to individuals experiencing homeless living on the streets.
SPECIFIC DUTIES Provides mobile, field-based, outreach to unhoused people living on the streets, in encampments, interim housing, and people transitioning to permanent housing. WVHY connects unhoused participants to mental health services, health services, housing services, and other supportive services for which they are eligible.
We work alongside unhoused people to engage in outreach services and associated community referrals that promote well‑being by building rapport and providing emotional support to participants. Works collaboratively with other outreach entities in the community.
Provides crisis prevention, crisis intervention, and de‑escalation services as needed. Provides ongoing street-based housing focused case management services utilizing a Harm Reduction and Housing First approach. Provides follow‑up services to ensure that referrals are completed; provide advocacy as needed. Maintains thorough and accurate records in both written form and through assigned electronic database. Attends various, regular staff, agency and community meetings as designated by supervisor. Drives personal vehicle in and around Los Angeles County. Additional tasks, projects, and responsibilities as assigned by supervisor.
MINIMUM QUALIFICATIONS KNOWLEDGE AND SKILLS Demonstrated knowledge of issues facing program participants (e.g. health, substance abuse, mental health, domestic abuse, trauma, immigration, legal)
Ability to demonstrate empathy and a non‑judgmental attitude when engaging with unhoused people. Possess a high level of tolerance and understanding for individuals who present for services with mental health and physical health needs. Ability to be flexible and work in an environment subject to ongoing change. Availability to work after hours for crisis calls and/or disaster response. Knowledge of community social service agencies and resources. Conflict resolution skills. Effective time management skills. Strong written and verbal communication and interpersonal skills. Must be able to perform extensive charting, electronic data entry, and documentation.
Strong experience working within team environments and ability to collaborate. Maintain and execute confidential information according to HIPAA standards. Obtain and maintain CPR/First Aid Certification – Company can arrange and pay for this certification. Ability to pass post‑offer Tuberculosis (TB) clearances. Use of a personal vehicle to travel between worksites and other locations is required. Must have and maintain a valid California Driver’s License and auto insurance in good standing. Ability to work a 9/80 work schedule.
EDUCATION AND EXPERIENCE Preferred: (1) year of volunteer and/or work experience working with unhoused people or one (1) year of experience providing direct health, behavioral health, substance use counseling or ICMS‑SBE.
PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Potential physical demands include but are not limited to: walking, climbing stairs, finger/grasp/feel objects, and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, entering buildings, and ability to lift 30lbs.
Comfortable working in a pet‑friendly environment required. If an accommodation is needed, please inform your supervisor.
EQUAL EMPLOYMENT OPPORTUNITY WVHY is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability, or status as a veteran.
WVHY will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act
You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you.
After making a conditional offer and running a background check, if WVHY is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s. Fair Chance Act webpage.
#J-18808-Ljbffr