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Performance & Development Specialist

Last Call Media, Raleigh, North Carolina, United States, 27601

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Role Impact At Last Call, development means talented people build meaningful careers while delivering excellent client work. You'll ensure feedback happens consistently, development opportunities are accessible to everyone, and people understand how to advance. When your work succeeds, people develop continuously and the organization thrives.

Key Accountabilities You'll own and be measured on:

Performance Development

Manage annual retrospective cycle for all staff

Identify organizational development priorities from retrospective insights

Success indicator: Feedback leads to measurable skill development tracked over time

Coaching & Mentoring

Design and manage coaching/mentoring program

Success indicator: High program engagement with measurable skill development outcomes and sustained participant satisfaction

Career Pathways

Partner with group leaders to maintain and refine competency frameworks as roles evolve

Ensure frameworks actively guide career progression decisions

Success indicator: Competency frameworks remain current and people progress through visible advancement paths

Requirements Essential Competencies / Skills-Based

Competency framework design

Program development

Needs assessment and organizational analysis

Program evaluation and measurement

Facilitation and coaching in remote environments

Comfort working in ambiguity

How You'll Embody Our Values

Understand how people actually do their work before designing development programs for them

Follow through on commitments to participants and stakeholders, and communicate clearly when timelines or scope need to adjust

Launch programs quickly and improve them through real use and feedback

Design development systems that people can easily access and engage with

Benefits Compensation & Benefits

Salary: $75,000-$95,000 based on experience

Comprehensive benefits including health, dental, vision, life and disability insurance, flexible PTO

Generous professional development and work from home funds

Growth & Impact

Shape development practices during a growth phase when systems matter most

Design coaching and career development systems for government digital work, where quality directly serves the public

Work with group leaders in a collaborative structure

Remote flexibility with a global team

About Last Call Since 2005, we've partnered with impact-driven organizations to build digital experiences that matter. Our 50+ person global team thrives on

open communication, self-accountability, and diverse perspectives .

How We Work Fully remote, no traditional managers, collaborative culture where you bring your authentic self while delivering excellent work for clients who are changing the world.

Our Values

Seek understanding

Think big

Say what you think and do what you say

Move forward

Bring the energy

Pursue Excellence

Interview Process

Video Response: Short video answering a few questions (if selected)

Team Interview: Conversation with FOEX team and group leaders (if selected)

Trial Project: Design exercise showing how you'd approach one of our key challenges (if selected)

Application Process

Ready to join us? We focus on your responses, not your resume format.

Apply: Brief application + questionnaire (no cover letter needed)

We prioritize your thoughtful answers over resume credentials to reduce bias

Enter job ID 34 when prompted

Last Call Media is an equal opportunity employer committed to creating an inclusive environment where everyone can contribute and succeed.

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