CUSTOMER SERVICE AND SALES AGENTS FULL TIME
Nova Acquisitions Group, Mc Lean, Virginia, us, 22107
Benefits
Bonus based on performance Company parties Competitive salary Opportunity for advancement Training & development Overview
We are seeking a motivated Sales & Customer Service Agent to join our team. This role focuses on driving revenue through effective sales leadership while maintaining a strong customer service culture. You will oversee sales operations, support client relationships, and help develop team members with an emphasis on performance and professional growth. This position also offers ongoing development and advancement opportunities for individuals interested in expanding into senior leadership or higher-level management roles. Responsibilities
Oversee and coordinate daily sales team activities Coach, mentor, and support sales representatives and customer-facing staff Establish sales territories, quotas, and performance goals Monitor sales results, customer feedback, and service metrics to identify areas for improvement Analyze sales data and trends to support forecasting and strategic planning Track and report on team and individual performance Develop and implement effective sales strategies and process improvements Handle escalated customer service issues and ensure timely resolution Build and maintain strong relationships with new and existing clients Ensure accurate use of CRM systems and sales tracking tools Qualifications
Previous experience in sales, customer service, or a related field preferred but not required Strong leadership, communication, and organizational skills Familiarity with CRM platforms and performance tracking Ability to build rapport with clients and lead a team effectively Growth & Advancement
Ongoing leadership development and management training Performance-based advancement opportunities Potential to move into senior management or executive-level roles
#J-18808-Ljbffr
Bonus based on performance Company parties Competitive salary Opportunity for advancement Training & development Overview
We are seeking a motivated Sales & Customer Service Agent to join our team. This role focuses on driving revenue through effective sales leadership while maintaining a strong customer service culture. You will oversee sales operations, support client relationships, and help develop team members with an emphasis on performance and professional growth. This position also offers ongoing development and advancement opportunities for individuals interested in expanding into senior leadership or higher-level management roles. Responsibilities
Oversee and coordinate daily sales team activities Coach, mentor, and support sales representatives and customer-facing staff Establish sales territories, quotas, and performance goals Monitor sales results, customer feedback, and service metrics to identify areas for improvement Analyze sales data and trends to support forecasting and strategic planning Track and report on team and individual performance Develop and implement effective sales strategies and process improvements Handle escalated customer service issues and ensure timely resolution Build and maintain strong relationships with new and existing clients Ensure accurate use of CRM systems and sales tracking tools Qualifications
Previous experience in sales, customer service, or a related field preferred but not required Strong leadership, communication, and organizational skills Familiarity with CRM platforms and performance tracking Ability to build rapport with clients and lead a team effectively Growth & Advancement
Ongoing leadership development and management training Performance-based advancement opportunities Potential to move into senior management or executive-level roles
#J-18808-Ljbffr