Shipping Coordinator/Customer Service Representative
Vida Shoes International, New York, New York, us, 10261
Overview
Vida Shoes International has been committed to becoming a global leader in the footwear industry since 1973. We design, produce and market quality branded footwear using our expansive international resources. We are seeking a highly skilled and motivated individual to join our shipping team. This position is on site.
Compensation Compensation: $55k - $65k
Responsibilities
Process customer orders and facilitate through our third-party logistics company
Act as team lead to mentor junior Shipping Coordinators; resolve issues
Timely and accurate shipment of customer orders
Maintain compliance with routing and all rules of shipping to retailers including department stores, discounters, independents/specialty, boutiques, and drop ship/direct-to-consumer
Qualifications
1-3 Years of Customer Service experience
Knowledge of EDI a plus
Knowledge of complex ERP system a plus
Experience managing client accounts
Understanding of compliance of routing and shipping rules is a plus
Computer skills with proficiency in Excel
Ability to work autonomously and in a team
Attention to detail and follow-up skills
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. At this time, only qualified candidates will be contacted. Direct applicants only; no third-party staffing inquiries. Do not reach out to HR if you are a third-party staffing agency.
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Compensation Compensation: $55k - $65k
Responsibilities
Process customer orders and facilitate through our third-party logistics company
Act as team lead to mentor junior Shipping Coordinators; resolve issues
Timely and accurate shipment of customer orders
Maintain compliance with routing and all rules of shipping to retailers including department stores, discounters, independents/specialty, boutiques, and drop ship/direct-to-consumer
Qualifications
1-3 Years of Customer Service experience
Knowledge of EDI a plus
Knowledge of complex ERP system a plus
Experience managing client accounts
Understanding of compliance of routing and shipping rules is a plus
Computer skills with proficiency in Excel
Ability to work autonomously and in a team
Attention to detail and follow-up skills
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. At this time, only qualified candidates will be contacted. Direct applicants only; no third-party staffing inquiries. Do not reach out to HR if you are a third-party staffing agency.
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