Logo
job logo

Service Desk Analyst - Tier 1/2 Onsite Support

ALTA IT Services, LLC, Arlington, Texas, United States, 76000

Save Job

A technology service provider in Texas is seeking a Service Desk Analyst (Tier 1/Tier 2). The ideal candidate will deliver Tier-1 support and assist with Tier-2 troubleshooting in a Windows environment primarily using ServiceNow. Candidates must possess strong customer service skills, a high school diploma, and proficiency in ServiceNow. Experience with Five9 and relevant certifications like CompTIA A+ or Security+ would be an asset. This role is onsite, offering hourly compensation between $20 and $27. #J-18808-Ljbffr