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Customer Service Representative

U-Haul, Grand Rapids, Michigan, us, 49528

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Why consider this job opportunity:

$100 hiring bonus and a $300 cash bonus upon certification completion Opportunities for career advancement and stability within the organization Comprehensive benefits package including health insurance, dental, and vision plans Reimbursement programs for gym and mindset apps Employee Stock Ownership Plan (ESOP) and 401(k) Savings Plan Supportive team environment with ongoing training and development What to Expect (Job Responsibilities):

Assist customers with U-Haul products and services, both inside and outside the center Utilize smartphone-based U-Scan technology for managing rentals and inventory Move and hook up U-Haul trucks and trailers as needed Clean and inspect equipment, ensuring proper maintenance and safety Prepare rental invoices and accept returned equipment from customers What is Required (Qualifications):

Valid driver’s license with the ability to maintain a good driving record High school diploma or equivalent Willingness to participate in ongoing training and certification programs Ability to perform physical tasks, including lifting equipment weighing a minimum of 50 lbs. Capacity to work in a moderately risky environment with safety precautions How to Stand Out (Preferred Qualifications):

Previous experience in customer service or a related field Familiarity with equipment maintenance or rental services Ability to drive a forklift (certification available upon employment) Certification in filling propane (training provided by employer) Strong problem-solving skills and a positive attitude We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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