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Customer Service Representative

Scion Staffing, Mesquite, TX, United States


Position Overview The

Customer Service Representative

will play a critical role in driving outbound engagement and generating qualified merchant services opportunities. This position is ideal for a high‑energy professional who thrives in a fast‑paced, quota‑driven environment and enjoys being on the phone. The client is seeking consistent producers who are motivated, coachable, and excited to contribute to a growing team.

Perks

Hourly pay of $15‑$17/hour with the opportunity to earn monthly performance‑based bonuses

Temp‑to‑hire opportunity with long‑term growth potential for strong performers

Remote eligibility after 2–4 weeks based on performance and KPI attainment

Structured onboarding, coaching, and clear performance metrics to support success

Inclusive, team‑oriented work environment that values reliability, motivation, and results

Responsibilities

Conduct high‑volume outbound calls to engage prospective clients

Generate and qualify merchant services opportunities

Meet or exceed daily and weekly call and activity quotas

Work and follow up on leads provided by the company

Accurately track calls, outcomes, and performance metrics

Collaborate with team members and leadership to improve outbound effectiveness

Qualifications

Proven experience with outbound dialing in a telemarketing or call center environment

Comfort working in a quota‑driven, performance‑focused role

Confident, professional, and energetic phone presence

Production‑motivated with resilience and coachability

Strong reliability and ability to work onsite during initial training period

Compensation and Benefits This position offers $15‑$17/hour, with monthly bonuses tied to KPI performance. The role is structured as temp‑to‑hire, with eligibility for remote work after an initial onsite ramp‑up period based on performance. Additional benefits may be available upon conversion, in accordance with client policy.

How to Apply For immediate consideration, please submit your resume here!

Equal Opportunity Employer Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent. For opportunities located in a region that has enacted fair chance, arrest or conviction‑based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non‑biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.

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