The Account Manager is responsible for nurturing and expanding relationships with existing Blink Charging customers. This role focuses on value selling, contract renewals, account growth, and ensuring high customer satisfaction and retention. The ideal candidate is consultative, relationship-driven, and skilled at identifying expansion opportunities within the installed base.
Here’s What You’ll Do:
Manage a portfolio of existing accounts, serving as primary point of contact for all customer needs
Drive contract renewals and negotiate terms to ensure customer retention and satisfaction
Conduct regular business reviews with customers to demonstrate ROI, review utilization data, and identify growth opportunities
Execute value-based selling strategies to expand accounts through upsells, cross-sells, and additional site deployments
Develop deep understanding of customer operations, pain points, and strategic objectives to position Blink solutions effectively
Collaborate with Customer Success, Technical Support, and Operations teams to resolve issues and enhance customer experience
Track account health metrics, identify at-risk customers, and implement retention strategies
Maintain accurate records in CRM (Salesforce) including account plans, renewal dates, and opportunity pipeline
Achieve quarterly and annual revenue targets for renewals and account expansion
What You Bring to the Table:
3-5 years of account management or customer success experience in B2B sales, preferably in EV, energy, or technology sectors
Proven track record of achieving renewal and expansion quotas
Strong consultative selling skills with ability to articulate value propositions
Experience managing complex, multi-stakeholder relationships
Excellent communication, presentation, and negotiation skills
Proficiency with CRM systems (Salesforce preferred)
Bachelor's degree in Business, Marketing, or related field preferred
Strong preference to candidates based on the east coast and within New England
Blink Charging Co. (Nasdaq: BLNK) is a leading owner, operator, and provider of electric vehicle (EV) charging equipment and networked EV charging services. We're on a mission to accelerate the adoption of electric vehicles by deploying thousands of charging stations across the United States and around the world.
What We Do: Blink offers both residential and commercial EV charging equipment and connectivity to the Blink Network—a comprehensive cloud-based software that operates, manages, and tracks our EV charging stations and payment processing. Our charging solutions serve a diverse range of customers including multi-family residential and commercial properties, airports, colleges, municipalities, parking garages, shopping malls, retail parking, and more.
Why Blink:
Industry Leader:
We're at the forefront of the EV charging revolution, building critical infrastructure for a sustainable future
Innovation-Driven:
We continuously develop cutting-edge technology to improve the EV charging experience
Growth Opportunity:
Join a rapidly expanding company in one of the world's fastest-growing industries
Mission That Matters:
Every day, we're helping reduce carbon emissions and create a cleaner planet
#J-18808-Ljbffr
Here’s What You’ll Do:
Manage a portfolio of existing accounts, serving as primary point of contact for all customer needs
Drive contract renewals and negotiate terms to ensure customer retention and satisfaction
Conduct regular business reviews with customers to demonstrate ROI, review utilization data, and identify growth opportunities
Execute value-based selling strategies to expand accounts through upsells, cross-sells, and additional site deployments
Develop deep understanding of customer operations, pain points, and strategic objectives to position Blink solutions effectively
Collaborate with Customer Success, Technical Support, and Operations teams to resolve issues and enhance customer experience
Track account health metrics, identify at-risk customers, and implement retention strategies
Maintain accurate records in CRM (Salesforce) including account plans, renewal dates, and opportunity pipeline
Achieve quarterly and annual revenue targets for renewals and account expansion
What You Bring to the Table:
3-5 years of account management or customer success experience in B2B sales, preferably in EV, energy, or technology sectors
Proven track record of achieving renewal and expansion quotas
Strong consultative selling skills with ability to articulate value propositions
Experience managing complex, multi-stakeholder relationships
Excellent communication, presentation, and negotiation skills
Proficiency with CRM systems (Salesforce preferred)
Bachelor's degree in Business, Marketing, or related field preferred
Strong preference to candidates based on the east coast and within New England
Blink Charging Co. (Nasdaq: BLNK) is a leading owner, operator, and provider of electric vehicle (EV) charging equipment and networked EV charging services. We're on a mission to accelerate the adoption of electric vehicles by deploying thousands of charging stations across the United States and around the world.
What We Do: Blink offers both residential and commercial EV charging equipment and connectivity to the Blink Network—a comprehensive cloud-based software that operates, manages, and tracks our EV charging stations and payment processing. Our charging solutions serve a diverse range of customers including multi-family residential and commercial properties, airports, colleges, municipalities, parking garages, shopping malls, retail parking, and more.
Why Blink:
Industry Leader:
We're at the forefront of the EV charging revolution, building critical infrastructure for a sustainable future
Innovation-Driven:
We continuously develop cutting-edge technology to improve the EV charging experience
Growth Opportunity:
Join a rapidly expanding company in one of the world's fastest-growing industries
Mission That Matters:
Every day, we're helping reduce carbon emissions and create a cleaner planet
#J-18808-Ljbffr