Memphis, United States | Posted on 02/25/2026
Location:
Onsite – Memphis, TN (Also open to Germantown or Arlington, TN)
Employment Type:
Full-Time
Position Overview A growing freight and logistics organization is expanding its Memphis market presence and actively onboarding new business. The team is seeking a strong Account Manager who can protect, manage, and grow existing accounts through operational discipline and relationship management.
This is not a hunting role. The focus is ownership, execution, and client retention. The right candidate understands how freight actually moves and knows how to prevent service failures before they impact the customer.
Key Responsibilities
Manage and grow established customer accounts
Oversee day-to-day service execution across FTL and multimodal freight
Coordinate closely with operations to ensure on-time, accurate delivery
Proactively identify and resolve service issues before escalation
Maintain consistent communication with customers regarding shipment updates and performance metrics
Identify upsell and account expansion opportunities within existing relationships
Maintain strong internal alignment between sales and operations teams
Monitor KPIs and ensure service consistency across assigned accounts
Requirements
2+ years of Account Management experience within freight brokerage or 3PL
Strong operational understanding of freight movement and execution
Experience managing multimodal freight environments
Client-focused mindset with a long-term relationship approach
Strong communication and problem-solving skills
Comfortable working onsite in the Memphis area
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Location:
Onsite – Memphis, TN (Also open to Germantown or Arlington, TN)
Employment Type:
Full-Time
Position Overview A growing freight and logistics organization is expanding its Memphis market presence and actively onboarding new business. The team is seeking a strong Account Manager who can protect, manage, and grow existing accounts through operational discipline and relationship management.
This is not a hunting role. The focus is ownership, execution, and client retention. The right candidate understands how freight actually moves and knows how to prevent service failures before they impact the customer.
Key Responsibilities
Manage and grow established customer accounts
Oversee day-to-day service execution across FTL and multimodal freight
Coordinate closely with operations to ensure on-time, accurate delivery
Proactively identify and resolve service issues before escalation
Maintain consistent communication with customers regarding shipment updates and performance metrics
Identify upsell and account expansion opportunities within existing relationships
Maintain strong internal alignment between sales and operations teams
Monitor KPIs and ensure service consistency across assigned accounts
Requirements
2+ years of Account Management experience within freight brokerage or 3PL
Strong operational understanding of freight movement and execution
Experience managing multimodal freight environments
Client-focused mindset with a long-term relationship approach
Strong communication and problem-solving skills
Comfortable working onsite in the Memphis area
#J-18808-Ljbffr