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Sales Operations Manager

Riviana Foods, Houston, Texas, United States, 77246

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Sales Operations Manager Location:

United States-Corporate/Field Support Employment Type:

Full-Time

About Riviana Foods Inc. Riviana Foods Inc. is a world-class leader in the rice sector and America’s largest processor, marketer, and distributor of branded and private-label rice products. Our trusted brands include

Adolphus®, Blue Ribbon®, Colusa Rose®, Carolina®, Comet®, Gourmet House®, Mahatma®, Minute®, River®, RiceSelect®, Sello Rojo®, Success® , and

Water Maid® , recognized for quality and excellence. Riviana Foods is a wholly owned subsidiary of

Ebro Foods, S.A. , a multinational food group operating in rice, pasta, and sauces sectors. Headquartered in Spain, Ebro Foods has commercial and industrial operations in over 25 countries across Europe, North America, Asia, and Africa. Our global reach is a key factor in Riviana’s success. As a wholly-owned subsidiary of Ebro Foods, we leverage global resources and expertise to maintain our leadership in the rice industry.

Role Summary The Sales Operations Manager serves as the primary liaison between the Regional Field Sales teams and Internal Operations across the U.S. branded retail portfolio. This role is responsible for forecasting, demand planning, volume tracking, and providing insights to support operational and financial decisions. The ideal candidate is detail-oriented, highly analytical, and possesses excellent communication and project management skills.

What You’ll Do

Monitor forecasts and track volume changes, providing input to demand planning teams

Serve as the primary liaison between regional field sales teams and operations supply/demand planners

Support the monthly S&OP forecasting process and participate in weekly Integrated Business Planning (IBP) meetings

Review historical sales trends and develop statistical forecast models

Propose projected volumes for annual plan targets and 6+6 volume reinstatement exercises

Review promotional and distribution plans with trade marketing to assess impact on forecast

Identify forecast risk areas and opportunities for improvement

Manage shipper/pallet orders, aging inventory, and SKU rationalization with sales teams

Perform trend analysis to identify inconsistencies between forecasted and actual sales

Support forecasting for new item launches to ensure successful execution

Assist in annual financial planning and year-to-date volume tracking

Create and manage sales meeting presentation materials for planning meetings

Leverage syndicated data sources (e.g., IRI, Nielsen) to identify opportunities and provide insights-based recommendations

Provide monthly sales volume and trade spending reports to field sales and HQ teams

Complete ad hoc reporting and analysis as needed to support cross-functional teams and senior leadership

What We’re Looking For

Bachelor’s Degree required

Minimum of 3 years of industry experience in forecasting, planning, or sales operations (Consumer Packaged Goods experience a plus)

Strong analytical skills, highly proficient in Microsoft Excel

Positive attitude, self-starter, detail-oriented, and highly organized

Strong project management skills

Experience leveraging syndicated market data and tools (e.g., IRI, Nielsen POS and panel)

Skills and Abilities

Strong attention to detail and organizational skills

Effective communication skills

Equal Opportunity Employer Riviana Foods Inc. is an Equal Opportunity Employer and is firmly committed to Equal Employment Opportunity (EEO) and compliance with all federal, state, and local laws. Employment decisions are made without regard to actual or perceived race, color, creed, ancestry, religion, sex, national origin, age, military/veteran status, disability, predisposing genetic characteristic, marital status, sexual orientation/gender identity, citizenship (where legally permitted), or any other protected category under federal, state, or local law.

An Equal Opportunity Employer - M/F/D/V

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