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Comfort Advisor

Apple Air Heating & Cooling, Maywood, New York, United States

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Overview Comfort Advisor

The Comfort Advisor is responsible for providing in‑home consultations, educating customers on comfort solutions, and recommending systems that enhance indoor air quality, safety, and energy efficiency. This role requires exceptional communication skills, technical understanding of HVAC systems, and the ability to build trust while guiding customers through the decision‑making process.

Responsibilities:

Educate homeowners on modern HVAC comfort systems, efficiency options, indoor air quality solutions, and system benefits

Conduct comfort and safety assessments by asking targeted questions to understand customer needs

Explain findings and system recommendations in a clear, easy‑to‑understand manner.

Prepare professional HVAC system proposals following company pricing standards and manufacturer guidelines

Obtain customer approval and signed agreements for recommended systems and services

Ensure all proposals are accurate, profitable, and aligned with company value and quality standards

Maintain a professional appearance, attitude, and communication style in all customer interactions

Conduct follow‑up site visits to ensure satisfaction, installation readiness, and project accuracy

Maintain contact with customers throughout installation to confirm their expectations are met

Review project details with the department manager for quality and accuracy

Communicate system specs, installation details, financing information, and scheduling needs to support staff in a timely manner

Submit photos, forms, and documentation promptly to ensure projects flow smoothly

Provide installers with complete job details using written instructions, drawings, photos, and verbal guidance

Stay in communication with installation teams throughout the job to support a high‑quality installation

Actively seek referrals from satisfied homeowners

Prospect for new customers through outbound calls and follow‑ups

Participate in company sales meetings, HVAC product training, and technical training sessions

Qualifications:

Strong interpersonal, communication, and consultative sales skills.

Ability to explain HVAC concepts clearly to non‑technical customers.

Detail‑oriented, organized, and able to manage multiple appointments.

Valid driver’s license and clean driving record.

Previous HVAC or in‑home sales experience is highly preferred.

Compensation:

This position is commission‑only

Uncapped earnings

Performance bonuses and spiffs available

This is a commission‑only sales position. Comfort Advisors earn income solely through closed sales with uncapped earning potential, performance bonuses, and referral incentives

What We Offer:

Medical, Dental, and Vision Insurance: Affordable, comprehensive coverage

401(K) with Company Match: Plan for your future with confidence

Company‑Paid Long‑Term Disability & Life Insurance: Security and peace of mind

Voluntary Short‑Term Disability & Life Insurance: Additional protection tailored to your needs

Paid Time Off: Vacation, holidays, and sick time to support work‑life balance

_______________________________________________________________________________

Join our team at

Apple Air

and become part of a company that values both its customers and employees. Apply today to start your career with a leading home services provider and be part of the

Apex Service Partners

network!

Apple Air

may conduct a pre‑employment background check and drug test, subject to applicable laws.

Apple Air

is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Posted Min Pay Rate USD $0.00/Hr. Posted Max Pay Rate USD $0.00/Hr.

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