Job Title:
Account Development Representative
Location:
Atlanta, GA (Hybrid Role)
About GAINS GAINS is redefining supply chain planning for inventory-intensive industries. We are changing the way strategic and operational decisions are supported with a planning platform integrates supply chain design and operational planning. It enables, organizations to optimize performance, respond to disruptions, and deliver improves business outcomes quickly. By aligning decisions across every level of the supply chain, GAINS empowers organizations to balance cost, risk, and service while continuously improving profitability.
The Role We are seeking a highly motivated and results-driven Account Development Representative (ADR) to focus on expansion opportunities within our existing customer base. This is a growth-focused role dedicated exclusively to identifying expansion opportunities within GAINS’ existing enterprise customer base.
The ADR will proactively engage current customers to uncover new business needs, position additional solutions, and qualify opportunities before handing them off to the appropriate Account Executive or Sales Representative to close.
This role is ideal for someone who thrives on proactive outreach, consultative conversations, and building pipeline in a high-growth SaaS environment.
Key Responsibilities
Initiate structured discovery conversations with existing customers to uncover additional use cases, business units, or solution needs. Conduct outbound outreach via phone, email, and LinkedIn to engage decision‑makers
Qualify customer needs and assess alignment with additional solutions
Schedule and hand off qualified opportunities to the appropriate sales representative
Maintain disciplined CRM documentation to ensure accurate expansion attribution and forecasting.
Partner closely with Account Executives, Customer Success, and Marketing to align on account strategy
Collaborate with Customer Success Managers to leverage adoption insights, business reviews, and customer health data to identify expansion triggers
Participate in account planning sessions focused on growth strategy within installed accounts
Map organizational stakeholders to uncover new decision‑makers and buying centers within assigned accounts
Meet or exceed monthly and quarterly pipeline generation targets
Develop a strong understanding of our supply chain software solutions and customer use cases
What Success Looks Like
Contributes measurable expansion pipeline that converts to incremental ARR
Increases product footprint across business units or geographies within assigned accounts. Effectively uncovers expansion opportunities through thoughtful discovery
Qualify opportunities based on defined criteria before transitioning to the appropriate Account Executive for closing
Achieves or exceeds defined pipeline generation targets
Qualifications
5–7+ years of experience in SaaS sales, business development, or account development
Experience in supply chain, logistics, or enterprise software is a plus
Strong prospecting and outbound skills
Excellent communication and discovery skills
Highly organized with strong follow‑through
Comfortable working in a metrics‑driven environment
Experience navigating complex, multi‑stakeholder enterprise environments
Ability to engage business and operational leaders in consultative discussions
Why GAINS
Be part of a team changing the way real‑world supply chain problems with AI technology to deliver a next generation decision‑oriented approach.
Help shape how the market views a new category of planning that delivers outcomes—not just dashboards or data.
Join a collaborative, fast‑paced team that values innovation, impact, and customer success.
We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, national origin, age, sex, gender identity, sexual orientation, disability, marital status, domestic partner status, veteran status or medical condition. We encourage people from all backgrounds to apply.
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Account Development Representative
Location:
Atlanta, GA (Hybrid Role)
About GAINS GAINS is redefining supply chain planning for inventory-intensive industries. We are changing the way strategic and operational decisions are supported with a planning platform integrates supply chain design and operational planning. It enables, organizations to optimize performance, respond to disruptions, and deliver improves business outcomes quickly. By aligning decisions across every level of the supply chain, GAINS empowers organizations to balance cost, risk, and service while continuously improving profitability.
The Role We are seeking a highly motivated and results-driven Account Development Representative (ADR) to focus on expansion opportunities within our existing customer base. This is a growth-focused role dedicated exclusively to identifying expansion opportunities within GAINS’ existing enterprise customer base.
The ADR will proactively engage current customers to uncover new business needs, position additional solutions, and qualify opportunities before handing them off to the appropriate Account Executive or Sales Representative to close.
This role is ideal for someone who thrives on proactive outreach, consultative conversations, and building pipeline in a high-growth SaaS environment.
Key Responsibilities
Initiate structured discovery conversations with existing customers to uncover additional use cases, business units, or solution needs. Conduct outbound outreach via phone, email, and LinkedIn to engage decision‑makers
Qualify customer needs and assess alignment with additional solutions
Schedule and hand off qualified opportunities to the appropriate sales representative
Maintain disciplined CRM documentation to ensure accurate expansion attribution and forecasting.
Partner closely with Account Executives, Customer Success, and Marketing to align on account strategy
Collaborate with Customer Success Managers to leverage adoption insights, business reviews, and customer health data to identify expansion triggers
Participate in account planning sessions focused on growth strategy within installed accounts
Map organizational stakeholders to uncover new decision‑makers and buying centers within assigned accounts
Meet or exceed monthly and quarterly pipeline generation targets
Develop a strong understanding of our supply chain software solutions and customer use cases
What Success Looks Like
Contributes measurable expansion pipeline that converts to incremental ARR
Increases product footprint across business units or geographies within assigned accounts. Effectively uncovers expansion opportunities through thoughtful discovery
Qualify opportunities based on defined criteria before transitioning to the appropriate Account Executive for closing
Achieves or exceeds defined pipeline generation targets
Qualifications
5–7+ years of experience in SaaS sales, business development, or account development
Experience in supply chain, logistics, or enterprise software is a plus
Strong prospecting and outbound skills
Excellent communication and discovery skills
Highly organized with strong follow‑through
Comfortable working in a metrics‑driven environment
Experience navigating complex, multi‑stakeholder enterprise environments
Ability to engage business and operational leaders in consultative discussions
Why GAINS
Be part of a team changing the way real‑world supply chain problems with AI technology to deliver a next generation decision‑oriented approach.
Help shape how the market views a new category of planning that delivers outcomes—not just dashboards or data.
Join a collaborative, fast‑paced team that values innovation, impact, and customer success.
We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, national origin, age, sex, gender identity, sexual orientation, disability, marital status, domestic partner status, veteran status or medical condition. We encourage people from all backgrounds to apply.
#J-18808-Ljbffr