Retention & CX Leader — Own 90-Day Renewal Impact (Equity)

A leading insurance technology firm in San Francisco is seeking a Customer Experience & Retention Lead to build lasting relationships with policyholders. Responsibilities include managing customer interactions, preventing churn, and building scalable customer experience systems. The ideal candidate will have over 5 years of experience in customer service, especially within insurance or fintech. This role offers an annual salary between $120,000 and $145,000 along with meaningful equity and benefits. #J-18808-Ljbffr