Mindlance Inc. is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.
Job Description Job Title:
Customer Service Representative I
Duration:
6+ Months Contract to hire
Work Schedule:
Available shifts M-F - 9:30-6:00 PM EST; 9:00-5:30 PM
Pay:
$13/hr. on W2 all inclusive.
Responsibilities
Receive and place telephone calls.
Perform data entry and use software programs.
Maintain solid customer relationships by handling questions and concerns with speed and professionalism.
Document all calls and evaluate each account to determine if further research is necessary.
Provide world‑class service to customers in an accurate, efficient, and professional manner.
Meet productivity standards as set forth by management; identify and report trends in call drivers.
Perform independent work with close attention to accuracy, adhering to practices and procedures.
Handle approximately 50–60 calls a day.
Assist patients for Rx re‑orders; occasionally speak with doctors/nurses.
Initial training is roughly 2 weeks (9:00 AM – 5:30 PM) during this time.
Qualifications
2+ years of experience (open to retail customer service experience; call center experience is a plus).
Recent college graduates or candidates with at least 6 months at previous employers are preferred; avoid job hoppers.
Must be dependable and capable of reliable attendance.
Must complete computer, typing, and math tests (math test given onsite).
Right out of college or recent graduate experience.
Additional Information There may be a possibility that workers will be temp to hire depending on performance and business need.
On permanent hire, the rate will increase to $14.50/hr.
Contact To discuss this opportunity, feel free to reach Afaque Ahmed. Call on
732.582.0993
or email your resume to
afaquea(at)mindlance.com .
#J-18808-Ljbffr
Job Description Job Title:
Customer Service Representative I
Duration:
6+ Months Contract to hire
Work Schedule:
Available shifts M-F - 9:30-6:00 PM EST; 9:00-5:30 PM
Pay:
$13/hr. on W2 all inclusive.
Responsibilities
Receive and place telephone calls.
Perform data entry and use software programs.
Maintain solid customer relationships by handling questions and concerns with speed and professionalism.
Document all calls and evaluate each account to determine if further research is necessary.
Provide world‑class service to customers in an accurate, efficient, and professional manner.
Meet productivity standards as set forth by management; identify and report trends in call drivers.
Perform independent work with close attention to accuracy, adhering to practices and procedures.
Handle approximately 50–60 calls a day.
Assist patients for Rx re‑orders; occasionally speak with doctors/nurses.
Initial training is roughly 2 weeks (9:00 AM – 5:30 PM) during this time.
Qualifications
2+ years of experience (open to retail customer service experience; call center experience is a plus).
Recent college graduates or candidates with at least 6 months at previous employers are preferred; avoid job hoppers.
Must be dependable and capable of reliable attendance.
Must complete computer, typing, and math tests (math test given onsite).
Right out of college or recent graduate experience.
Additional Information There may be a possibility that workers will be temp to hire depending on performance and business need.
On permanent hire, the rate will increase to $14.50/hr.
Contact To discuss this opportunity, feel free to reach Afaque Ahmed. Call on
732.582.0993
or email your resume to
afaquea(at)mindlance.com .
#J-18808-Ljbffr