Customer Service Representative / By field MA 01922
Mindlance, Manchester-by-the-Sea, Massachusetts, United States
Overview
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.
Business
Customer Service Representative
Location
12 Kent Way; By field MA 01922
Division
Pharma
Contract
3 Months
Temp-To-Hire
Training
3 - 4 weeks of 9 – 5:30PM
Schedule
The Schedules are going to be first come, first serve (MUST BE ABLE TO WORK SATURDAYS)
1 schedule is 5 days (including Sat), 4 weekdays 8AM – 4:30PM, and Sat 9AM – 5:30PM
Rest of schedules are 4 days (including Sat), 3 weekdays 8AM – 7:30PM, and Sat 9AM – 6PM
Description
Any customer service experience would be acceptable
Receive and place telephone calls. Perform data entry and use software programs.
Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
Must document all calls and evaluate each account to determine if further research is necessary. Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.
Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management.
Requires close attention to accuracy, performs independently, subject to practices and procedures.
If you are available and interested then please reply me with your “
Chronological Resume
” and call me on
(678)-405-3590 .
Thanks & Regards,
#J-18808-Ljbffr
Business
Customer Service Representative
Location
12 Kent Way; By field MA 01922
Division
Pharma
Contract
3 Months
Temp-To-Hire
Training
3 - 4 weeks of 9 – 5:30PM
Schedule
The Schedules are going to be first come, first serve (MUST BE ABLE TO WORK SATURDAYS)
1 schedule is 5 days (including Sat), 4 weekdays 8AM – 4:30PM, and Sat 9AM – 5:30PM
Rest of schedules are 4 days (including Sat), 3 weekdays 8AM – 7:30PM, and Sat 9AM – 6PM
Description
Any customer service experience would be acceptable
Receive and place telephone calls. Perform data entry and use software programs.
Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
Must document all calls and evaluate each account to determine if further research is necessary. Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.
Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management.
Requires close attention to accuracy, performs independently, subject to practices and procedures.
If you are available and interested then please reply me with your “
Chronological Resume
” and call me on
(678)-405-3590 .
Thanks & Regards,
#J-18808-Ljbffr