Technical Service Representative
MAX-AIR Heating & Air Conditioning, Inc., Ocala, Florida, United States, 34470
Company Description
MAX-AIR Heating & Air Conditioning, Inc. serves the Ocala, FL, community and surrounding areas with expert air conditioning and heating installation, repair, and maintenance services. Known for professionalism and reliability, MAX-AIR delivers effective solutions for all HVAC needs, from furnace repairs to mini split AC system installations. With years of experience and a commitment to affordable pricing, they ensure customers receive dependable and prompt service. By offering special deals and free estimates, MAX-AIR stands out as a trusted leader in the industry.
Role Description This is a full-time, on-site role located in Ocala, FL, for a Technical Service Representative. In this role, you will provide technical support and troubleshooting services for a range of heating, ventilation, and air conditioning (HVAC) systems while ensuring customer satisfaction. Responsibilities include diagnosing and repairing HVAC systems, addressing customer inquiries, and delivering high-quality service that upholds MAX-AIR’s standards of professionalism and efficiency. Collaboration with team members and clear communication with customers will be key components of your daily activities.
Qualifications
Proficient in Technical Services, Technical Support, and Troubleshooting HVAC systems.
Exceptional Customer Service and Customer Satisfaction skills.
Strong diagnostic, problem-solving, and communication capabilities.
Ability to work in an on-site, fast-paced environment.
Previous HVAC repair or installation experience is highly desirable.
Possession of relevant technical certifications is a plus.
High school diploma or equivalent is required; additional technical training is a benefit.
Strong organizational abilities and attention to detail.
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Role Description This is a full-time, on-site role located in Ocala, FL, for a Technical Service Representative. In this role, you will provide technical support and troubleshooting services for a range of heating, ventilation, and air conditioning (HVAC) systems while ensuring customer satisfaction. Responsibilities include diagnosing and repairing HVAC systems, addressing customer inquiries, and delivering high-quality service that upholds MAX-AIR’s standards of professionalism and efficiency. Collaboration with team members and clear communication with customers will be key components of your daily activities.
Qualifications
Proficient in Technical Services, Technical Support, and Troubleshooting HVAC systems.
Exceptional Customer Service and Customer Satisfaction skills.
Strong diagnostic, problem-solving, and communication capabilities.
Ability to work in an on-site, fast-paced environment.
Previous HVAC repair or installation experience is highly desirable.
Possession of relevant technical certifications is a plus.
High school diploma or equivalent is required; additional technical training is a benefit.
Strong organizational abilities and attention to detail.
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