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Community Outreach Specialist

WSP in the U.S., Florida, NY, United States


Job Description WSP has an opening for a

Community Outreach Specialist

to work at the

Pompano Beach

office of

Florida's Turnpike Enterprise . The position will support, assist and offer guidance to the program in public involvement, public information, outreach and communications. The selected candidate will also join a talented group of other WSP communications professionals supporting the Turnpike program.

This is an exciting opportunity to join our national team of talented communications and public involvement professionals. As part of WSP’s Communications Advisory Services Practice, you may work on a wide range of infrastructure projects. The successful applicant will have the opportunity to expand their skillset and experience in public outreach, project coordination, public involvement, business development and communications techniques.

Your Impact

Attend weekly construction progress meetings as necessary to understand current project issues

Develop and produce information deliverables - fact sheets, PowerPoint presentations, graphics, etc.

Work with construction project managers to identify and help manage information related to construction issues

Respond to general customer toll inquiries – via phone and writing from various internal and external customers

Serve as liaison between Turnpike projects and the community primarily in active construction zones

Develop and plan public outreach campaigns prior to start of construction projects

Coordinate and schedule mass mailers related to construction projects

Research and help resolve issues pertaining to Construction, Maintenance, Traffic operations and other departments

Research, draft responses, check for accuracy, and seek approval to a variety of media requests and elected official inquiries

Promote Turnpike programs and initiatives by establishing, developing, and maintaining contact with media, professional and civic organizations, and other special interest groups

Coordinate and participate in public meetings with various neighborhood groups or other Turnpike stakeholders as assigned

Develop special educational and promotional materials for presentation at meetings and conferences

Organize and support various special events, groundbreakings, grand opening ceremonies and public meetings

Research, develop responses and generate posts for social media platforms (Twitter, Facebook, etc.)

Research and develop content for project webpages and newsletters

Reply to inquiries from the public and resolve concerns on behalf of the client

Talent is the essence of meeting our client’s objectives, goals and challenges. If this sounds like a fit for you, we’d love to have that first discussion of you joining our team.

Required Qualifications

3-5 years of experience

Bachelor's Degree in communications, marketing, or a related field

Public involvement or community engagement experience on transportation projects

Ability to work well with the public and interact effectively with all organizational levels, including agency/client staff, senior management, executive leadership, board members, community leaders, and city/county/state representatives

Excellent verbal, writing, and presentation skills

Ability to work independently, interdependently with teams and demonstrate initiative

Ability to work beyond standard business hours periodically

Strong time management skills and high attention to detail

Ability to meet deadlines and multi-task in a fast-paced environment

Strong computer skills, including experience with Microsoft Office, Word, Excel, Outlook, and PowerPoint

Exercise responsible and ethical decision-making regarding company funds, resources and conduct and adhere to WSP’s Code of Conduct and related policies and procedures

Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies

Preferred Qualifications

Experience working on Florida Department of Transportation projects

Knowledge and experience using AP style in the creation of documents

Public involvement training from Florida Department of Transportation

Bilingual (Spanish and English) communications/translations

Local candidates preferred

Graphic design experience (Adobe Photoshop, Illustrator, Snagit, Canva, etc.)

Ability to work with stock images and deliver creative content (text, photo and video)

About WSP WSP USA is the U.S. operating company of WSP, one of the world’s leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.

www.wsp.com

WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.

At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?

WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

The selected candidate must be authorized to work in the United States.

Notice To Third Party Agencies WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

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