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Billing Service Representative II

Intermountain Health, Billings, Montana, us, 59107

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Responsibilities

Posts charges to patient accounts, prepares, verifies, and sends electronic and paper claims to third party payers, researches incomplete/incorrect/outstanding claims and submits claims with knowledge of all insurance plans and contractual arrangements affecting payments.

Investigates and resolves claims submission problems with third party payers and reviews new and existing third party claims processing information.

Posts payments and adjustments to patient accounts, verifies and balances cash and receipts, prepares regular deposits and processes refunds to payers or patients.

Identifies accounts with unpaid third party balances over set number of days and performs regular calls to payers according to protocols.

Handles all incoming correspondence from third party payers and documents all communication with third party payers in the practice management system.

Minimum Qualifications

High School Diploma or equivalent and minimum 3 years of business office experience in a healthcare setting including billing and claims processing, insurance and CPT/ICD‑10 coding; billing experience with Federally Qualified Health Center preferred but not required.

Certificate of Applied Science from a 1‑year Medical Coding and Insurance Billing Program.

Ability to communicate effectively and diplomatically within a multi‑functional team.

Strong organizational skills and attention to detail.

Ability to function successfully in a fast‑paced, service‑oriented environment.

Experience in computer usage including Microsoft Office Suite and preferably knowledge of IDX or other billing/collections software, with ability to learn relevant applications.

Physical ability to operate computers, read monitors and documents, remain seated or standing for long periods, lift and transport objects, bend, kneel and reach.

Location Intermountain Health St Vincent Regional Hospital – Billings, Montana

Schedule & Compensation Scheduled Weekly Hours: 40 Hourly Rate: $18.39 - $24.99 (based on experience)

Benefits We care about your well‑being and provide a generous benefits package covering a wide range of programs to foster a sustainable culture of wellness.

Equal Opportunity Employment Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Recruitment Process We use the artificial intelligence ("AI") platform, HiredScore, to improve your job application experience. All final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules.

Administrative Notice All positions subject to close without notice.

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