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Benefits Specialist/Total Rewards Specialist

Donatos Pizza, Columbus, Ohio, United States, 43224

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Donatos is seeking a detail-oriented Benefits / Total Rewards Specialist to support the administration of employee benefits and compensation programs across our multi-location restaurant organization.

This role is ideal for a professional who values consistency, process excellence, and delivering strong internal customer service. The position offers hybrid flexibility and the opportunity to support a stable, family-owned company rooted in the Columbus community.

Responsibilities

Administer medical, dental, vision, life, disability, and retirement benefit programs

Coordinate annual open enrollment, including communications and system updates

Serve as primary contact for employee benefit inquiries

Process benefit elections, life events, and qualifying status changes

Ensure compliance with ACA, COBRA, ERISA, and FMLA requirements

Maintain accurate HRIS data and generate regular reports

Support compensation reporting and pay-related data analysis

Assist with vendor communication and benefit issue resolution

Qualifications

2–5+ years of experience in benefits or total rewards administration

Strong working knowledge of ACA and benefits compliance

Experience with HRIS systems

Proficiency in Microsoft Excel (data review, reporting, lookups)

Strong attention to detail and organizational skills

Ability to manage recurring processes independently

Experience in hospitality or multi-location environments preferred

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