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Credit & Collections Analyst

Avidex, Cary, North Carolina, United States, 27518

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Overview The

Credit & Collections Analyst

is responsible for assessing credit risk, ensuring audit compliance, and driving effective accounts receivable (AR) collection strategies within an assigned portfolio. This role partners closely with customers, sales teams, and internal stakeholders to support healthy cash flow, minimize risk exposure, and maintain strong client relationships. The

Credit & Collections Analyst

evaluates new and existing customer accounts, monitors aging trends, resolves billing disputes, and supports credit decision-making in alignment with company policies and compliance standards.

What You’ll Do

Evaluate creditworthiness of new and existing customers

Analyze credit reports, applications, and accounts receivable portfolios

Identify potential credit risks and implement mitigation strategies

Monitor AR aging and drive collection efforts to achieve KPI goals

Follow up on past due invoices via phone, email, and meetings

Investigate and resolve billing discrepancies in partnership with customers and sales teams

Document credit and collection activities within ERP systems and shared records

Maintain accurate records of credit approvals and payment arrangements

Ensure compliance with company policies and audit requirements

Navigate and reconcile invoices across multiple payment portals

Process invoice and purchase order matching for customer billing

Assist the Senior Credit Manager with ad hoc reporting and special projects

What We’re Looking For

Bachelor’s degree in Finance, Accounting, or equivalent experience

Minimum 5 years of experience in credit and accounts receivable collections preferred

Strong analytical skills with ability to interpret financial data and assess risk

Proficiency in Microsoft Excel, Dynamics SL, Salesforce, and payment portals or similar finance systems

Excellent communication and negotiation skills

Highly organized with ability to manage priorities in a fast-paced environment

Knowledge of credit management principles and collections techniques

Ability to make credit decisions within established company guidelines

Strong attention to detail and documentation accuracy

Ability to work overtime as needed

About Us Avidex is a leading player in the audiovisual and IT integration industry, delivering cutting-edge solutions to a diverse range of clients. We pride ourselves on innovation, technical expertise, and a commitment to excellence. As we expand, we are seeking a detail-oriented

Credit & Collections Analyst

to join our team and help drive responsible credit practices, healthy cash flow, and financial integrity across the organization.

What We Offer

Competitive compensation plan

Health, dental, and vision benefits

401(k) retirement plan with employer match

Up to 3 weeks of vacation and 7 days of sick time off, both prorated

10 Paid Holidays

8 hours of paid volunteer time

Opportunities for professional growth and development

Collaborative and innovative work environment

Avidex is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or status as a protected veteran. We are committed to providing a workplace that is free from discrimination, harassment, and where all employees are treated with respect and dignity. We believe that diverse perspectives enhance our organization and contribute to innovation, collaboration, and overall success.

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