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Credit and Collections Analyst

Acer, Santa Clara, California, us, 95053

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The Credit Control Analyst oversees credit risk management and collection activities to safeguard company cash flow and reduce exposure to delinquent accounts. This position partners with internal stakeholders to establish credit terms, resolve payment issues, and improve receivables performance while supporting operational and customer satisfaction goals.

Responsibilities

Assess new and existing customers’ creditworthiness through financial statement analysis, credit bureau reports, and payment history reviews

Establish and recommend credit limits and payment terms in alignment with company policy

Monitor accounts receivable aging reports and proactively follow up on overdue accounts

Lead collection efforts via phone, email, and written correspondence

Investigate and resolve invoice discrepancies and billing disputes

Prepare and present AR and credit risk reports to management

Identify high-risk accounts and elevate issues as needed

Maintain accurate documentation of credit decisions and collection activities

Support month-end close processes, including bad debt reserves and AR reconciliations

Collaborate with sales and customer service teams to balance revenue growth with risk mitigation

Qualifications

Bachelor’s degree in finance, Accounting, Business Administration, or related field

Minimum of two (2) years of experience in credit control, accounts receivable collections, or financial analysis

Strong understanding of credit risk assessment and financial statement analysis

Proficiency in ERP systems (e.g., SAP, Oracle, NetSuite) and Microsoft Excel

Excellent analytical, negotiation, and communication skills

Detail-oriented with strong organizational abilities

Knowledge of credit insurance and secured transactions preferred

Familiarity with credit reporting agencies (e.g., D&B, Experian) preferredProfessional certifications such as CBA (Credit Business Associate) or CCE (Certified Credit Executive) strongly preferred

Acer is an EEO employer that considers applicants for all positions without regard to race, color, creed, religion, gender, age, national origin, marital status, status with regard to public assistance, disability, veteran status or preferred orientation.

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