Relationship Banker II (Whittlesey Blvd. Branch)
Regions Bank, Columbus, Georgia, United States, 31900
Overview
Thank you for your interest in a career at Regions. Regions believes associates deserve more than a job and offers performance-driven individuals a place to build a career with opportunities for advancement. If you are results-focused, value quality, integrity, and team collaboration, Regions may be your employer of choice.
Regions is dedicated to safeguarding personal information submitted for job opportunities. Information collected will be reviewed by associates, consultants, and vendors to evaluate qualifications and experience and will not be used for marketing or shared outside Regions unless required by law. Information will be stored in accordance with regulatory requirements and Regions’ retention schedule for a minimum of three years. You may review, modify, or update your information by visiting the careers section of the system.
At Regions, the Relationship Banker II is responsible for meeting with customers and prospects in person and by phone to determine financial needs and offer appropriate products, services, and guidance to help achieve their financial goals. This role is suited for candidates with retail or sales experience who seek growth, development, and upward mobility.
Primary Responsibilities
Achieves branch targets and goals by identifying customer needs and providing guidance on Regions’ solutions.
Conducts outbound phone calls using generated customer and prospect lead lists to expand existing relationships and acquire new ones.
Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types.
Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings to make banking easier.
Provides a consistent optimal customer experience, including greeting customers and processing transactions to meet customer needs when, where, and how they bank.
Owns and resolves customer issues.
Refers customers to an internal team of experts when complex financial goals and needs are identified.
Follows all bank processes and procedures and adheres to applicable laws and regulations, including duties delegated by the Branch Manager; as a member of the branch team, ensures sound banking practices and risk identification/reporting.
This position requires tracking time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act. This position is incentive eligible.
Requirements
High School Diploma or GED
Ability to work Saturdays as needed
Ability to handle cash and process cash transactions
Ability to communicate in person, on the phone, and through electronic channels
Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
Ability to walk and stand for extended periods of time
Ability to lift up to twenty (20) pounds
Preferences
Bachelor’s degree
Life Insurance License
One (1) year of cash-handling, banking, and/or customer service experience
Skills and Competencies
Ability to adhere to policies, procedures, and guidelines
Ability to assist customers with digital banking offerings
Ability to handle multiple priorities simultaneously
Ability to oversee large sums of cash
Excellent relationship-building skills
Strong communication and customer focus
Position Details
Position Type: Full time
Compensation Details Pay ranges are job-specific and provided as a reference for compensation decisions. Factors that affect pay include experience, skills, knowledge, contribution, location, and performance. The target information below is based on the Metropolitan Statistical Area Market Range for the position location and level.
Job Range Target:
Minimum:
$43,814.19 USD
Median:
$52,402.00 USD
Incentive Pay Plans:
This role is eligible to participate in a commission incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.
Benefits Information Regions offers a benefits package that is flexible and comprehensive. The following benefits are offered for informational purposes and do not constitute a complete plan description:
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Please note that benefits and plans may be changed, amended, or terminated for any class of associates at any time. For more information, visit: https://www.regions.com/about-regions/welcome-portal/benefits
Location Location: Whittlesey Boulevard, Columbus, Georgia
Equal Opportunity Equal Opportunity Employer/including Disabled/Veterans
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Higher-volume positions may remain active longer due to business need and may be closed at any time thereafter at the company’s discretion.
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Regions is dedicated to safeguarding personal information submitted for job opportunities. Information collected will be reviewed by associates, consultants, and vendors to evaluate qualifications and experience and will not be used for marketing or shared outside Regions unless required by law. Information will be stored in accordance with regulatory requirements and Regions’ retention schedule for a minimum of three years. You may review, modify, or update your information by visiting the careers section of the system.
At Regions, the Relationship Banker II is responsible for meeting with customers and prospects in person and by phone to determine financial needs and offer appropriate products, services, and guidance to help achieve their financial goals. This role is suited for candidates with retail or sales experience who seek growth, development, and upward mobility.
Primary Responsibilities
Achieves branch targets and goals by identifying customer needs and providing guidance on Regions’ solutions.
Conducts outbound phone calls using generated customer and prospect lead lists to expand existing relationships and acquire new ones.
Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types.
Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings to make banking easier.
Provides a consistent optimal customer experience, including greeting customers and processing transactions to meet customer needs when, where, and how they bank.
Owns and resolves customer issues.
Refers customers to an internal team of experts when complex financial goals and needs are identified.
Follows all bank processes and procedures and adheres to applicable laws and regulations, including duties delegated by the Branch Manager; as a member of the branch team, ensures sound banking practices and risk identification/reporting.
This position requires tracking time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act. This position is incentive eligible.
Requirements
High School Diploma or GED
Ability to work Saturdays as needed
Ability to handle cash and process cash transactions
Ability to communicate in person, on the phone, and through electronic channels
Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
Ability to walk and stand for extended periods of time
Ability to lift up to twenty (20) pounds
Preferences
Bachelor’s degree
Life Insurance License
One (1) year of cash-handling, banking, and/or customer service experience
Skills and Competencies
Ability to adhere to policies, procedures, and guidelines
Ability to assist customers with digital banking offerings
Ability to handle multiple priorities simultaneously
Ability to oversee large sums of cash
Excellent relationship-building skills
Strong communication and customer focus
Position Details
Position Type: Full time
Compensation Details Pay ranges are job-specific and provided as a reference for compensation decisions. Factors that affect pay include experience, skills, knowledge, contribution, location, and performance. The target information below is based on the Metropolitan Statistical Area Market Range for the position location and level.
Job Range Target:
Minimum:
$43,814.19 USD
Median:
$52,402.00 USD
Incentive Pay Plans:
This role is eligible to participate in a commission incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.
Benefits Information Regions offers a benefits package that is flexible and comprehensive. The following benefits are offered for informational purposes and do not constitute a complete plan description:
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Please note that benefits and plans may be changed, amended, or terminated for any class of associates at any time. For more information, visit: https://www.regions.com/about-regions/welcome-portal/benefits
Location Location: Whittlesey Boulevard, Columbus, Georgia
Equal Opportunity Equal Opportunity Employer/including Disabled/Veterans
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Higher-volume positions may remain active longer due to business need and may be closed at any time thereafter at the company’s discretion.
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