
Senior Customer Experience Specialist — Remote & Impact
Upstart, Columbus, Ohio, United States, 43224
A financial service technology company is seeking a Senior Customer Contact Specialist in Columbus, OH. This role involves assisting customers through phone, email, and chat, particularly handling complex inquiries. Candidates should have 1-2 years in customer service, excellent communication skills, and the ability to professionally manage escalated issues. The position offers competitive hourly pay and flexible remote options. Join a team focused on transforming customer experiences across various channels.
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