Leasing Consultant
Housing Commission & Corporation of Anne Arundel County, Glen Burnie, Maryland, United States, 21060
Purpose of Position:
Under supervision of the Asset Manager, the leasing consultant provides administrative support to include answering calls, entering work request, answering general questions, and ensuring the property maintains 98% occupancy. Under supervision of the Asset Manager, the Leasing Consultant assist the onsite teams, and is required to perform a wide variety of administrative duties.
Essential Functions
Answers all in-coming phone calls and directs inquiries to appropriate staff.
Greets clients and visitors providing information, assistance and direction.
Types and prepares a variety of materials including administrative lease agreements, contracts, documents, revisions to policies/forms, etc.
Reviews and collects information obtained from applicants to prepare the initial LIHTC certification applications.
Provides relief of administrative support details requiring a wide range office tasks/skill.
Maintains and updates the vacant unit logs.
Opens and distributes incoming mail and faxes.
Assist on site locations as needed.
Knowledge And Skills Required High school diploma or GED; supplemented by one to two years previous experience in general office/secretarial work or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Abilities Required
Ability to utilize departmental software including CCS, MS Office, and others.
Ability to add, subtract, multiply, divide, calculate decimals and percentages, and measure data.
Ability to comprehend and correctly use a variety of informational documents including client correspondence, contracts, legal documents, re-certifications, and other reports and records.
Ability to comprehend a variety of reference books and manuals including Section 8/Administrative Plan guidelines, policy and procedure manuals, program specific guidelines, etc.
Ability to prepare utilization reports, vacancy/occupancy reports, waitlist count reports, memorandum, correspondence, and other job related documents using prescribed format and conforming to all rules of punctuation, grammar, diction and style.
Ability to accurately record and deliver information, meet deadlines, and maintain confidentiality of restricted information.
Ability to use and interpret basic computer terminology and language.
Ability to use independent judgment, common sense, and principles of rational systems in the performance of tasks.
Ability to work under stressful conditions, respond immediately to crisis situations, balance priorities within and between offices/departments.
Ability to maintain personal composure and tactfully handle difficult situations and interpret questions correctly; ability to behave in a friendly, understanding, helpful, and professional manner with clients/customers, coworkers, supervisors, and the general public.
Ability to advise and interpret the application of policies, procedures and standards to specific situations; ability to explain, demonstrate and clarify to others within well-established policies, procedures and standards.
Ability to communicate effectively with immediate supervisor, coordinators, clients, landlords, attorneys, other Authority personnel, and the general public verbally and in writing.
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Essential Functions
Answers all in-coming phone calls and directs inquiries to appropriate staff.
Greets clients and visitors providing information, assistance and direction.
Types and prepares a variety of materials including administrative lease agreements, contracts, documents, revisions to policies/forms, etc.
Reviews and collects information obtained from applicants to prepare the initial LIHTC certification applications.
Provides relief of administrative support details requiring a wide range office tasks/skill.
Maintains and updates the vacant unit logs.
Opens and distributes incoming mail and faxes.
Assist on site locations as needed.
Knowledge And Skills Required High school diploma or GED; supplemented by one to two years previous experience in general office/secretarial work or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Abilities Required
Ability to utilize departmental software including CCS, MS Office, and others.
Ability to add, subtract, multiply, divide, calculate decimals and percentages, and measure data.
Ability to comprehend and correctly use a variety of informational documents including client correspondence, contracts, legal documents, re-certifications, and other reports and records.
Ability to comprehend a variety of reference books and manuals including Section 8/Administrative Plan guidelines, policy and procedure manuals, program specific guidelines, etc.
Ability to prepare utilization reports, vacancy/occupancy reports, waitlist count reports, memorandum, correspondence, and other job related documents using prescribed format and conforming to all rules of punctuation, grammar, diction and style.
Ability to accurately record and deliver information, meet deadlines, and maintain confidentiality of restricted information.
Ability to use and interpret basic computer terminology and language.
Ability to use independent judgment, common sense, and principles of rational systems in the performance of tasks.
Ability to work under stressful conditions, respond immediately to crisis situations, balance priorities within and between offices/departments.
Ability to maintain personal composure and tactfully handle difficult situations and interpret questions correctly; ability to behave in a friendly, understanding, helpful, and professional manner with clients/customers, coworkers, supervisors, and the general public.
Ability to advise and interpret the application of policies, procedures and standards to specific situations; ability to explain, demonstrate and clarify to others within well-established policies, procedures and standards.
Ability to communicate effectively with immediate supervisor, coordinators, clients, landlords, attorneys, other Authority personnel, and the general public verbally and in writing.
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