Position Will Close: 02/25/2026
Position Summary Senior Employee Relations Specialist partners with the HR Director and Hospital leadership to lead and administer employee relations programs that promote consistency, fairness, and compliance across the organization. This role provides expert guidance on the interpretation and application of hospital policies and procedures, as well as state and federal employment laws, and serves as a trusted advisor on complex employee relations matters. The Senior Employee Relations Manager oversees investigations, corrective action, and performance management support, while also managing key operational responsibilities such as unemployment claim responses, employee engagement events, grassroots meetings, and new employee orientation. In addition, this position supports leadership development and training initiatives and drives proactive efforts to strengthen workplace culture, engagement, and risk mitigation.
Position Requirements
Licensure/Certification/Registrations: PHR/SPHR, CP/SCP strongly preferred.
Education: Bachelor's Degree in Business Administration, Human Resources, Organizational Development or other related field or a combination of relevant experience and education is required.
Experience: 5–7 years of progressive HR experience with a strong emphasis on employee relations, including advising leaders on corrective action, investigations, and policy interpretation. Working knowledge of state and federal employment laws (e.g., FMLA, ADA, FLSA, EEO) and their practical application. Experience conducting employee relations investigations and recommending appropriate, compliant outcomes. Hands‑on experience with unemployment claims administration, employee engagement initiatives, and new employee orientation. Experience supporting or delivering leadership training and development programs. Proficiency working with HRIS systems for employee data management, reporting, and documentation. Experience in a healthcare, nonprofit, or highly regulated environment preferred.
Skills & Abilities: Strong critical thinking, problem‑solving, and negotiation skills, with the ability to apply sound judgment across a wide range of employee relations and HR matters. Excellent communication, interpersonal, and conflict resolution skills, including the ability to listen effectively and communicate clearly with diverse audiences at all levels of the organization. Highly organized and customer focused, with the ability to manage multiple priorities, meet deadlines, and adapt to changing demands. Demonstrated ability to handle sensitive and highly confidential information with discretion and professionalism. Proven ability to work independently with limited supervision, while maintaining flexibility and accountability. Strong attention to accuracy, detail, and dependability in both technical and administrative work. Effective at building relationships and collaborating with a wide variety of individuals and groups. Proficient in Microsoft Office and Google applications with general knowledge of extracting and analyzing data from database systems preferred. Familiarity with emerging AI tools and technologies as they relate to HR processes, data analysis, and workflow efficiency. Bilingual in Spanish preferred.
Essential Functions
In partnership with the Director of Human Resources, lead and administer the Hospital’s employee relations program, ensuring consistent interpretation, application, and enforcement of HR policies, procedures, and applicable employment laws in alignment with organizational culture and practices.
Serve as a trusted advisor to leaders and employees by providing day‑to‑day guidance on employee relations matters, including performance management, corrective action, workplace conflict, and concerns related to discrimination, harassment, or unfair treatment.
Support and advise leaders throughout the employee termination process, including reviewing documentation, assessing risk, ensuring policy and legal compliance, and preparing leaders for termination meetings.
Conduct and oversee employee relations investigations, including gathering facts, analyzing findings, documenting outcomes, and recommending appropriate actions to mitigate risk and minimize legal exposure.
Ensure timely, accurate, and thorough documentation of employee relations actions, including corrective action, investigations, and termination decisions, in accordance with organizational standards and legal requirements.
Review, prepare, and submit unemployment claims documentation, respond to agency requests, and partner with external vendors or state agencies as needed to protect the organization’s interests.
Partner with HR leadership to review, evaluate, and recommend updates to HR policies and procedures to ensure ongoing compliance with state and federal employment laws and alignment with best practices.
Identify emerging employee relations trends, compliance risks, and organizational concerns and recommend proactive solutions, process improvements, or policy enhancements.
Collaborate with internal and external legal counsel, as appropriate, on employee relations matters, investigations, terminations, and potential litigation or claims.
Assist in identifying, developing, and delivering training for leaders, HR team members, and employees on employee relations topics, performance management, workplace conduct, and policy application.
Analyze employee relations, onboarding, retention, and turnover data, including exit interview trends, and provide actionable recommendations to improve engagement, employee experience, and first‑year retention.
Support employee engagement initiatives by participating in employee feedback discussions, continuous improvement efforts, and the development of programs designed to strengthen morale and workplace culture.
Partner with the Marketing department and HR leadership to develop internal and external communications related to HR initiatives, employee events, and engagement programs.
Coordinate and support employee events, including planning, promotion, budgeting, and virtual or onsite execution, in collaboration with HR team members, volunteers, and cross‑functional partners.
Assist the Director of Human Resources with annual planning, budgeting, and scheduling for employee relations and engagement initiatives.
This job description is not intended to be an exhaustive list of all duties. Employee may perform other related duties as assigned.
Craig Hospital Benefits Benefit Eligible Positions:
At Craig Hospital, we offer a wide range of outstanding benefits that allow our employees to tailor a benefits package that meets their individual needs. Planning a family or looking forward to retirement, we have options. Our medical insurance is a self‑funded plan administered by Allegiance Benefit Plans with a CIGNA network of providers offering two different comprehensive plans. We offer dental insurance through Delta Dental, and Vision insurance through EyeMed. Craig offers Health Care and Dependent Care Spending Accounts. Craig also provides and pays for both Short Term and Long-Term Disability Insurance plans for every benefit‑eligible employee. We offer generous time off benefits to allow you to enjoy your time away from work too! Additionally, we have a 403b Retirement Plan with a generous matching contribution through Empower Retirement that you are eligible for upon hire. Do you want to go back to school? We have Tuition Assistance. Unexpected emergency? We have Employee Assistance Programs. For Craig, we believe in offering best‑in‑class benefits, and we prioritize benefits to support you.
Salary Range: $36.93/ Hour — $53.18/ Hour
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Position Summary Senior Employee Relations Specialist partners with the HR Director and Hospital leadership to lead and administer employee relations programs that promote consistency, fairness, and compliance across the organization. This role provides expert guidance on the interpretation and application of hospital policies and procedures, as well as state and federal employment laws, and serves as a trusted advisor on complex employee relations matters. The Senior Employee Relations Manager oversees investigations, corrective action, and performance management support, while also managing key operational responsibilities such as unemployment claim responses, employee engagement events, grassroots meetings, and new employee orientation. In addition, this position supports leadership development and training initiatives and drives proactive efforts to strengthen workplace culture, engagement, and risk mitigation.
Position Requirements
Licensure/Certification/Registrations: PHR/SPHR, CP/SCP strongly preferred.
Education: Bachelor's Degree in Business Administration, Human Resources, Organizational Development or other related field or a combination of relevant experience and education is required.
Experience: 5–7 years of progressive HR experience with a strong emphasis on employee relations, including advising leaders on corrective action, investigations, and policy interpretation. Working knowledge of state and federal employment laws (e.g., FMLA, ADA, FLSA, EEO) and their practical application. Experience conducting employee relations investigations and recommending appropriate, compliant outcomes. Hands‑on experience with unemployment claims administration, employee engagement initiatives, and new employee orientation. Experience supporting or delivering leadership training and development programs. Proficiency working with HRIS systems for employee data management, reporting, and documentation. Experience in a healthcare, nonprofit, or highly regulated environment preferred.
Skills & Abilities: Strong critical thinking, problem‑solving, and negotiation skills, with the ability to apply sound judgment across a wide range of employee relations and HR matters. Excellent communication, interpersonal, and conflict resolution skills, including the ability to listen effectively and communicate clearly with diverse audiences at all levels of the organization. Highly organized and customer focused, with the ability to manage multiple priorities, meet deadlines, and adapt to changing demands. Demonstrated ability to handle sensitive and highly confidential information with discretion and professionalism. Proven ability to work independently with limited supervision, while maintaining flexibility and accountability. Strong attention to accuracy, detail, and dependability in both technical and administrative work. Effective at building relationships and collaborating with a wide variety of individuals and groups. Proficient in Microsoft Office and Google applications with general knowledge of extracting and analyzing data from database systems preferred. Familiarity with emerging AI tools and technologies as they relate to HR processes, data analysis, and workflow efficiency. Bilingual in Spanish preferred.
Essential Functions
In partnership with the Director of Human Resources, lead and administer the Hospital’s employee relations program, ensuring consistent interpretation, application, and enforcement of HR policies, procedures, and applicable employment laws in alignment with organizational culture and practices.
Serve as a trusted advisor to leaders and employees by providing day‑to‑day guidance on employee relations matters, including performance management, corrective action, workplace conflict, and concerns related to discrimination, harassment, or unfair treatment.
Support and advise leaders throughout the employee termination process, including reviewing documentation, assessing risk, ensuring policy and legal compliance, and preparing leaders for termination meetings.
Conduct and oversee employee relations investigations, including gathering facts, analyzing findings, documenting outcomes, and recommending appropriate actions to mitigate risk and minimize legal exposure.
Ensure timely, accurate, and thorough documentation of employee relations actions, including corrective action, investigations, and termination decisions, in accordance with organizational standards and legal requirements.
Review, prepare, and submit unemployment claims documentation, respond to agency requests, and partner with external vendors or state agencies as needed to protect the organization’s interests.
Partner with HR leadership to review, evaluate, and recommend updates to HR policies and procedures to ensure ongoing compliance with state and federal employment laws and alignment with best practices.
Identify emerging employee relations trends, compliance risks, and organizational concerns and recommend proactive solutions, process improvements, or policy enhancements.
Collaborate with internal and external legal counsel, as appropriate, on employee relations matters, investigations, terminations, and potential litigation or claims.
Assist in identifying, developing, and delivering training for leaders, HR team members, and employees on employee relations topics, performance management, workplace conduct, and policy application.
Analyze employee relations, onboarding, retention, and turnover data, including exit interview trends, and provide actionable recommendations to improve engagement, employee experience, and first‑year retention.
Support employee engagement initiatives by participating in employee feedback discussions, continuous improvement efforts, and the development of programs designed to strengthen morale and workplace culture.
Partner with the Marketing department and HR leadership to develop internal and external communications related to HR initiatives, employee events, and engagement programs.
Coordinate and support employee events, including planning, promotion, budgeting, and virtual or onsite execution, in collaboration with HR team members, volunteers, and cross‑functional partners.
Assist the Director of Human Resources with annual planning, budgeting, and scheduling for employee relations and engagement initiatives.
This job description is not intended to be an exhaustive list of all duties. Employee may perform other related duties as assigned.
Craig Hospital Benefits Benefit Eligible Positions:
At Craig Hospital, we offer a wide range of outstanding benefits that allow our employees to tailor a benefits package that meets their individual needs. Planning a family or looking forward to retirement, we have options. Our medical insurance is a self‑funded plan administered by Allegiance Benefit Plans with a CIGNA network of providers offering two different comprehensive plans. We offer dental insurance through Delta Dental, and Vision insurance through EyeMed. Craig offers Health Care and Dependent Care Spending Accounts. Craig also provides and pays for both Short Term and Long-Term Disability Insurance plans for every benefit‑eligible employee. We offer generous time off benefits to allow you to enjoy your time away from work too! Additionally, we have a 403b Retirement Plan with a generous matching contribution through Empower Retirement that you are eligible for upon hire. Do you want to go back to school? We have Tuition Assistance. Unexpected emergency? We have Employee Assistance Programs. For Craig, we believe in offering best‑in‑class benefits, and we prioritize benefits to support you.
Salary Range: $36.93/ Hour — $53.18/ Hour
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